• A New Look and a Better Way to Back up Your Business

    by Ali Aldrich | Jan 09, 2014

    From technology to our website (like our new look?!), a lot has changed since we started backing up, back in 2005! But one thing has always remained constant for us: understanding the importance of protecting what matters. We were founded around a dining room table after our CEO’s daughter lost a semester’s worth of work, and our co-founder’s wife lost a laptop full of pictures.

    Now we’re helping our customers save so much more than memories and homework. We’re backing up files, folders and servers. We’re helping businesses reduce downtime after a disaster. Over the years, we’ve found that we're able to help our customers by understanding what’s important to them, and offering solutions that are easy, automatic and affordable.

    Along with our new site design and new plans is an all new blog! Not only do we have your backup, but we’ve also got your back when it comes to all things business. So stay tuned, because we’ll be sharing tips, tricks and expert advice to keep your small business up-to-date on tech trends.

  • Carbonite Server Backup Proven More than Twice As Fast As Leading Competitors

    by Lynnette Nolan | Dec 03, 2013

    When it comes to getting your critical files and databases backed up, we understand your business’ need for speed. And we’re excited to announce that Carbonite Server Backup has been tested and proven to be the fastest among leading competitors!

    The Tolly Group tested Carbonite Server Backup against Mozy Pro, CrashPlan Pro and SOS Online Backup using a 54.6GB dataset that included multimedia, office documents, compressed archives, web server data and system files and applications.

    Backup Test

    Vendor

    Average Time to Complete Backup

    Carbonite in Comparison

    Carbonite Server

    1 hour 53 minutes

    FASTEST SOLUTION TESTED

    CrashPlan Pro

    6 hours 22.5 minutes

    2.4 times faster

    SOS Online Backup

    7 hours 54.5 minutes

    3.2 times faster

    Mozy Pro*

    25 hours 30 minutes

    12.5 times faster

    Restore Test

    Vendor

    Average Time to Complete Restore

    Carbonite in Comparison

    Carbonite Server

    1 hour 7 minutes

    FASTEST SOLUTION TESTED

    CrashPlan Pro

    5 hours 59.5 minutes

    3.7 times faster

    SOS Online Backup

    5 hours 13 minutes

    3.1 times faster

    Mozy Pro*

    39 hours 3 minutes

    29.4 times faster

    *Due to global deduplication, Mozy Pro was only able to complete one full backup and restore, while the others were each tested twice.

     

    We’re excited to offer server backup to our business customers, and we’re thrilled that the Tolly results backed up what we already knew – our server solutions protect their valuable data so they can get back up and running as quickly in the event of data loss or disruption!

  • Carbonite Named to Deloitte’s Fast 500 Winners’ List

    by Lynnette Nolan | Nov 14, 2013

    Lately, we’re sharing a lot of news about moving faster! Last week we announced that we've eliminated our throttling policy, increasing bandwidth (allowing for a faster back up experience for our customers) and now we’re thrilled to share that we've earned a spot on Deloitte’s Fast 500 list for another year!

    The Fast 500 ranks North America’s fastest growing companies and we’re proud to be included on the list, alongside 36 of our Boston-area neighbors!

    Want to learn more about the fast-growing, innovative companies that made the cut? Check out the winners’ brochure or following the conversation on Twitter with the hashtag #Fast500.

  • We’ve Increased Our Bandwidth and Done Away with Throttling!

    by Lynnette Nolan | Nov 08, 2013

    We know that your data is precious, and that you want it backed up to the safety of the cloud as quickly as possible. So now we’re making your secure, automatic backup even better!

    We’re excited to announce that we’ve eliminated our 200GB throttling cap and expanded our bandwidth capability!

    Sure this sounds awesome, but what does this mean for you and your backup?

    Well, we could explain how we’ve responded to our customers’ feedback by removing the 200GB throttling cap in a few paragraphs here, but in the spirit of things going faster – check out this video!

  • Database Backup, Carbonite Style

    by Lynnette Nolan | Jul 23, 2013

    At Carbonite, we are always looking to wring out cost and complexity from the backup process. Carbonite pioneered simple-to-use and low cost backups for computers, and today we backup laptops, desktops, NAS devices, external hard drives, servers and mobile devices for our 1.5+ million customers. Now, we are bringing simplicity and low-cost to server and database backups as well. With the release of Carbonite Enhanced Server Backup, we are reducing the cost and complexity of server and database backups by an order of magnitude.

    With databases always top of mind for small businesses, let’s see what that looks like with our new offering…

    A Blurry Image Won’t Do:  Consistent Backup Matters

    Taking a snapshot of things that are moving (like your kids running around) is tricky. Your camera contains a lot of sophisticated technology to focus and take a sharp image and turn it into a single JPG file. So, we can simply pickup that file at the file system level, and move it to our cloud storage. When you recover a JPG file, you get the same sharp picture you snapped.

    Like your kids running around, databases are always in motion too. Databases represent active data on your servers. Unlike a photo that is just a single file; databases are represented by multiple files and processes that are working together. Taking a file level backup of this data can easily result in a backed up image that does not represent your database at any one particular point-in-time. You may have some records that are partially written out to disk and partially in memory; so multiple files representing the database may not agree with each other in the backup image. Recovering your database from such a blurry image can result in unacceptable results for your business. You need special software to prepare the database and then take its snapshot at a particular point-in-time, i.e., a consistent backup, from which the database can be accurately restored.

    Carbonite Enhanced Server Backup ensures consistent backups of your databases. We take a sharp snapshot of your database at the time a backup run is initiated (either as scheduled or on-demand). And, of course, when you restore from this snapshot the database works as expected.

    Database Downtime – Not an Option

    Whether your database is serving as the backbone of your ecommerce application or an internal application serving employees, its services are expected to be available 24x7. Typically you don’t have the luxury of a downtime window – during which either the database could be stopped entirely or the updates to the database can be paused.

    Carbonite Enhanced Server Backup provides hot backup of your databases. In other words, our software does not shut down your database or even stop updates to your database during the backup process.

    Complexity: It’s Our Problem, Not Yours

    Various underlying methods for taking database backup images have lots of nuances and exceptions. For example, different database types and versions deal with their logs differently (dealing with database logs is a crucial part of taking a sharp snapshot I mentioned above). So, if you rely on a home-grown script, you would need to be on a constant treadmill of making changes to your script every time you deploy a new version of your database software, let alone change the database type completely.

    Our engineers are on this constant treadmill for you – always looking out for nuances, exceptions, gotchas and optimization opportunities in the newest versions of database software from multiple vendors. Carbonite hides the complexity of backing up databases behind a very simple to use GUI. You simply tell us: what, where, when and how to back up your databases. We figure out the right process and underlying method to execute it for you.

    In a next installment, I’ll dive into the range of configuration settings available with this new offering from Carbonite for our small business customers. In the meantime, if you questions about Enhanced Server Backup and if it’s right for your business, you can contact our Business Team at businessteam@carbonite.com or 855-CARB-BIZ (855-227-2249).

  • Currents Keeps You Working Even When You Are Out of Office

    by Lynnette Nolan | Feb 15, 2013
    If you find yourself home sick this winter, it's easy to stay connected to the office – and your important files. Even if you've left your computer on your desk the night before, you still have access to 30 days of your most recent files with Currents. So now you can keep things moving at work while you recover at home. 

    When you download the Currents app on all the devices you work on, you can automatically access your most important files no matter where you are, or what gadget you have with you. Plus, if you're already under the weather, you can eliminate the headache of trying to keep track of multiple emails back and forth to yourself and your team as you work on documents that require attention from each of you. With Currents, you can edit, comment and share with your collaborators within the app. And if you or one of your coworkers makes a bad, cough-syrup induced edit, you're covered because Currents keeps all your versions and allows you to easily revert back.

    Here are a few ways Currents can help you tackle work while you battle that bug that keeps making its way around your office:
    • If your account manager is out for a day, but her laptop isn't with her, no worries! You can share files with her via the Currents interface on PC, Mac, iOS and Android platforms.
    • You don’t even have to know if your coworker is a Currents user – simply enter her email address, specify her access control level and send the brief you need her to approve.
    • If she is not already a Currents user, she can still view the file you've sent. She'll also receive an email to sign up with Currents for free. Once she's a user too, she'll gain access to the editing and collaboration features.
    If you are working on something with multiple stakeholders, you can share a file with all of them. Plus, sharing a file automatically moves it to the top of everyone's file list – and the top of their mind!

    When you're under deadline, Currents makes working from wherever you are easier. Even if you're under the weather.
  • Making Carbonite Currents: Behind the Scenes with Product Manager, Chris

    by Lynnette Nolan | Jan 23, 2013

    After working on the Currents project for months, my team and I are excited to finally launch the public beta! In yesterday’s post, Swami explained how Currents can change the way we work. Today, I wanted to give you a little flavor for how the project started and how the team operates:

    Last year, we found ourselves asking these questions:

    • How do we adapt the Carbonite experience to a world where people now commonly work on multiple devices?
    • How are people moving their files between devices today? Do existing products meet their needs?
    • Beyond simply having access to their work, what else do people want to do with their files?

    The original team consisted of just two developers. They quickly built a prototype that allowed us to test and validate the concept that would eventually become known as Currents - a single, unified view of your recent work across all of your devices. The Currents team continued to iterate on the product, releasing an update every two weeks that was tested and evaluated by a small group of outside users. Over time, we narrowed in on the scope of what we felt would be a compelling product that allowed users to seamlessly work across devices as well as share and collaborate with others.

    The team, which now consists of developers, user researchers, visual designers, marketing folks and product managers all sit and work together in an open area designed to encourage collaboration and product development. Our walls are covered with user feedback scrawled on sticky notes so that it is clear to everyone what we are hearing, how people are using the product, and where we need to focus. The Currents beta that launched this week is the culmination of months of user research, testing and development and the team is very excited to get it into the hands of a wide audience.

    We encourage you to go try out Currents (download it here) and let us know what you think by sending a note to ccfeedback@carbonite.com. There's a good chance your feedback will end up on a sticky note on our wall and influence the future of a rapidly evolving product.

  • Introducing Currents Beta! A Post by our EVP of New Ventures

    by Lynnette Nolan | Jan 22, 2013

    Backing up your computer used to be cumbersome and expensive. Several years ago, when Carbonite was just getting started, we bet that if we made cloud backup simple and affordable, everyone would use it. When we placed that bet seven years ago, all five of us fit in CEO Dave Friend’s home office. And it really paid off: to date we've backed up over 200 billion files, take in about 300 million per day and we've restored over 7 billion files that would have otherwise been lost forever to very happy customers.

    The technology world has changed a lot since we started the company. Today, people are creating and consuming more data than ever and doing so across multiple devices and cloud services. We have the freedom to connect, share and collaborate in ways that were hard to imagine just a few years ago.

    But, with all this freedom comes complexity and confusion. For example, my files are scattered all over the place (two computers, an iPhone, iPad and Google Drive). I have links in emails to files people have shared with me. I want access to the stuff I’m working on no matter where I am or which device I’m using. Lots of people find themselves in the same situation. Some email stuff to themselves. Others (including me) put stuff in a synced folder (but you have to remember to do that!). And so a lot of time and energy that could be spent on getting work done instead goes into dealing with digital clutter.

    My New Ventures team at Carbonite is working to bring order and simplicity to this confusion – just like we did with backup seven years ago. Today I’m excited to announce the launch of Currents (beta). Currents is a free set of apps (for iOS, Android, Windows and Mac) that keep the files you’re currently working on at your fingertips. Currents is our first step in that direction. You can read more to learn how Currents works or you can check it out at Carbonite Labs.

    Currents is a list of files that you've created, opened or saved on any of your devices within the last 30 days. The list appears with one click, and the files on the list are kept synced across all your devices. Just work the way you usually work, and Currents will keep track of everything! For example, you can create a PowerPoint presentation at the office, save it and go home, and you'll find it waiting on the Currents list on your home computer (and on your phone or tablet on the way home!).

    Currents also makes it really easy to share and collaborate on your files with others. You can control who may view, or edit on any given file with just a couple of clicks. If you share a file and then make changes, the people you share it with will automatically get the newest version. You and your collaborators can exchange comments on files right within the app. And if someone makes a mistake, or you accidentally delete something, no problem because Currents keeps previous versions.

    I hope you'll download the free Currents beta on all of the devices you work on and let us know what you think!

    - Swami Kumaresan

  • Insights on Zmanda from SVP of Engineering, Oussama El-Hilali

    by Lynnette Nolan | Dec 04, 2012

    Last month, we announced the acquisition of Zmanda. Today, I would like to talk to you about how Zmanda's solutions complement Carbonite's cloud backup offerings and the potential integration can bring to your business.

    Small businesses today have ranked their business data as their most valuable asset – even more than their business’ inventory or their physical office, so we all know that backing up is a must. So as more and more small businesses rely on applications to run their daily operations, the need to back up databases is a fundamental requirement in the selection of their backup application. And of course, businesses also need to look at the reliability of the backup and the ability to restore from it at a reasonable speed. In addition to safeguarding critical business information, these needs have made the choice for the right backup application very important but also a bit more complex.

    Carbonite's backup solutions offer continuous backup to the cloud with offerings for both Home/Home Office and Business – very well suited for desktops, laptops and mobile devices, and we also have options for NAS devices, external hard drives and Windows Servers. With Carbonite Mobile apps, users can access and browse their backed up data in the cloud using a web browser, and can monitor, share or even restore their backup to other devices.

    Zmanda provides a schedule-based backup with options to do full, incremental and differential backup that can be local or to the cloud or both. And this functionality is not limited to the file system, but rather, expands into database backup – key for many small businesses. Competitors who treat databases like files often have complicated restores. But with the choice local or cloud backup, Carbonite offers a significant advantage to our customers.

    In choosing their backup application, one of the problems that many small businesses come across is the ability to backup their file servers, database servers and desktops/laptops using one vendor. Today, this is possible with the combination of Carbonite and Zmanda solutions.

    With a common set of monitoring tools the solution can provide ease of management and administration. We invite you to help us design these monitoring tools by sending your thoughts and comments to ZmandaFeedback@carbonite.com.

  • Insights from Dave Friend: Why Zmanda is a Great Fit

    by Lynnette Nolan | Nov 01, 2012
    This week, Carbonite completed the acquisition of Zmanda - a leader in database and server backup (both to local media and to the cloud). I want to take this opportunity to share my thoughts on why this is so exciting.

    Last summer we launched Carbonite Business, a version of Carbonite specifically tailored to small businesses.  It includes features that businesses were asking for like remote access, NAS backup, and file backup for Windows Server.  And we made the pricing simple: unlimited number of computers sharing 250GBs of storage (or 500GBs for the Premier version).  

    While Carbonite Business does a great job of backing up computers and all their files, we did not attempt to backup production databases, such as Microsoft SQL Server, Oracle, Exchange, MySQL and others.  In talking to our customers and resellers, they made it very clear that backing up production databases was such a mission critical job that they would be very careful about adopting a new and untested solution.  So building a database product ourselves didn’t seem like the right solution.  Yet I knew that there were many customers and resellers who wanted to get both PC backup and Server backup from one vendor.  

    When I met the CEO of Zmanda, a well-respected and established player in database server backup, I found they had the opposite problem – they did a great job of backing up servers, but since they didn’t offer continuous online computer backup like we do, they also wanted to provide a more complete solution.  That’s when we decided it would make a great deal of sense for Carbonite to acquire Zmanda.  I installed Zmanda on my home server and I was impressed with how simple it was to use, even though server backup can be pretty technical stuff.  And the pricing for Zmanda is a fraction of what similar functionality would cost from the leading legacy vendors.  

    Zmanda is based on an open source backup system originally developed at the University of Maryland and is still one of the most widely used backup systems in academic and government data centers.  The Zmanda team saw an opportunity to provide professional support for Amanda and to create proprietary extensions for popular commercial databases and operating systems.  Zmanda has since taken primary responsibility for supporting the open source Amanda code, and they estimate that prior to their taking it over the open source community had already contributed over 200 man-years of development.  This is a very robust and mature product.  

    Today, Zmanda is the sole commercial version of Amanda, which is now running on over one million systems and is one of the most widely used server backup systems in the world.  It was also one of the first server backup companies to recognize the value of the cloud.  So it is indeed a great fit with Carbonite.   

    As we integrate the two products in coming months, we’ll be able to deliver an unparalleled range of cloud backup solutions to small businesses. Small businesses can have all their backup needs met by one company.  We’ve already started the process of training our Boston sales team and our customer support team in Maine on the Zmanda product line.  

    If you are running nearly any SQL database or are running your own email server using Microsoft Exchange, please give us a call so that you can learn how Carbonite can now save you money and make your life simpler.  Feel free to contact us at 1-855-CARB-BIZ (1-855-227-2249) or BusinessTeam@carbonite.com, or if you’re a reseller, contact us at 1-877-391-4759 or resellers@carbonite.com.    

    Regards, 
    Dave Friend, CEO

  • The Buzz Over Big Data: Thoughts from Dave Friend

    by Lynnette Nolan | Oct 30, 2012

    I presented last week at Xconomy's BIG DATA Forum.  It wasn't until after I accepted that I realized I didn't know what the term big data actually means.  So I turned to Wikipedia to find out.  According to Wikipedia, "The term big data is a buzzword, and is frequently misused to mean any form of large-scale data or information processing."  Well, that explains why I was invited to speak.  "Large-scale data" is Carbonite in a nutshell.  I wouldn't use the term "big data" for Carbonite.  We're more like "Extremely Large Data" or "gigundous amounts of data."

    Big data is far from a new idea, of course.  Regression analysis, one of the first mathematical treatments of data sets, was described by the mathematician Carl Friedrich Gauss in the early 1800s.  Back in the early 1990s, I was CEO of a company in Cambridge called Pilot Software and we did what at that time was called Data Mining.  Our flagship product was a multidimensional database that was especially good at slicing and dicing very large transactional databases looking for patterns and anomalies.  It was used by companies like McDonald's and JCPenney to uncover nuggets of useful management information in the vast quantities transactional data produced by their cash registers.  There are many other buzzwords that have come and gone as well, including business intelligence, data analytics, decision support, data dredging and so on.

    So I had to ask myself, what's makes big data different from the "data mining" I was doing more than a decade ago.  As far as I can tell, it's mostly a matter of quantity, with data now coming from all kinds of devices and places, not just cash registers.

    So, just why does big data warrant a new buzzword?  I can think of three reasons: 1) it's probably harder to raise venture capital for a data mining company these days, 2) maybe it helps IT professionals justify bigger budgets, and 3) of course, how could you organize a successful conference without a new buzzword? ;)

    Personally, I appreciate that Google can use big data to serve up an ad for something I might actually find interesting or that Netflix knows that I might prefer Steven Hawking to the Texas Chainsaw Massacre.  But I'd be cautious about all the hype about big data because it's is no substitute for judgment.  Judgment is actually the ultimate form of big data.  You are taking a lifetime of experiences and applying them in a very sophisticated way to predict what's going to happen in the future.  For example, with all the data that's available in the financial markets, with computers making millisecond high velocity trades, MIT-trained physicists and mathematicians laboring away in the bowels of Goldman Sachs,  there is still no way to replace a Peter Lynch or a Warren Buffet.

    The stuff we do with computers is trivial by comparison.  This morning when I was eating breakfast, my cat leapt a good six feet from the sink to the table and landed perfectly right between my newspaper and the cereal bowl.  I thought, wow, now that's big data at work.  Think of the accumulated experience and judgment that it took to pull that off.  Think of the enormous quantity of visual data, the 3D image processing, the billions of neurons, the precise muscle control, the knowledge that if you land on the newspaper it's going to slide, and the knowledge that if you land on my cereal bowl you're going to get whacked.  That's big data and it's humbling.

    So that brought me back to what was I doing talking about big data? Is Carbonite really big data or just ‘a lot of data'?  Well, according to another definition I found on the web, "Big data involves the extraction of useful insight from volumes of data so large that traditional database tools cannot handle the workload."   Well, we would certainly qualify on to "too large for traditional database" front.  In fact, we get over 300 million new files every day.  And we add around a petabyte of storage every couple of weeks.  I doubt that very many companies in New England have more data than Carbonite. 

    But as for the "insights," well, the whole idea in backup is you have this sacred trust with your customers that you're not supposed to know anything about them. And you're certainly not supposed to be able to glean any kind of insights from the contents of their computers.   To break that sacred trust would probably spell doom in our business.  We spend tens of millions a year on advertising to create a trusted brand.  What does "trusted" brand mean?  It means your data is private. Confidential. Secure.  Nobody gets to look at it for any reason.  We bend over backwards to encrypt at every step of the process.  There are zero unencrypted customer files in our data centers.  We hire white-hat hackers to try to compromise our security.  We have PhDs on our team whose sole job is to prevent people from extracting insights from our customer's data.  So just what do we do with all that data?  We store it and give it back to our customers when they want it.  That's it.

    The one thing we may have in common with big data is that it takes very specialized technology just to deal with the volumes.  Commercial databases and file systems aren't designed to work at this scale.  I remember when we were first starting out we stored backed up files using Window's NTFS file system.  When we got to about 500 million files, things got trickier.  So we called Microsoft and they asked "How many files do you have?"  We told them "about 500 million."  There was a good 10 seconds of silence on the other end of the line.   "Uh, NTFS wasn't really designed to handle that many files."  Since then we have backed up over 200 billion files and keeping track of all of them and insuring that none of them are corrupted takes very specialized technology.  Especially when you consider that it has to be done very inexpensively because we offer unlimited backup for $59 per year.

    And all this new data comes salted with some interesting new privacy issues.  While we most definitely don't want to know anything about the data on our customers' computers, we do know some things that help us provide a better service WITHOUT violating the sacred trust between us and our users.  For example, we can suggest tips and user hints based on the type of computer or mobile devices our customers are using Carbonite with.

    But, as I think about big data on whole, one concern is that even data that is innocuous by social media or credit card company standards, tilts the playing field away from the inpidual.  For example, if I am shopping for a flight, it's easy for a travel site to figure out how badly I need to go on a certain day and price my ticket accordingly.  Think about it.  If you're on a plane with 200 other passengers, how many do you think paid the same price that you paid?  It's the same with hotel rooms, or any number of other services.   The problem is the systems know more about you than you probably want them to know, and that could put you potentially at a disadvantage.

    Something else to consider is the potential for prying.  In most countries, we assume our governments are benign, that the magazines we read, the books we take from the library, the causes we support, the purchases we make, even the places we visit, will not be used by some government to persecute us in the future.  It doesn't even have to be a government – when you apply for a home mortgage for example, and you're denied, do you really always know the whole truth about why?  It's all in your big data, but that doesn't mean the data is correct and it doesn't mean that you will ever know what's really there.

    For those of you whose businesses are based on big data, I urge you to use caution when dealing with privacy issues.  Ralph Waldo Emerson said, "There are many things of which a wise man might wish to be ignorant."  I think that may apply to businesses as well.

  • Carbonite's New App Extends Backup Protection to Mobile Devices!

    by Lynnette Nolan | Sep 20, 2012

    As phones get smarter and screens get bigger, it’s hard to ignore the power of our mobiles. Our smartphones serve as communication hubs, virtual offices and cameras!

    As online backup providers, we know how important it is to make sure the devices we use the most are protected – so we’ve been working hard to increase our mobile app’s capabilities. Our free mobile app has been a popular feature with many of our customers and now it’s available to ALL Android and iPhone users! Equipped with features to help mobile users manage and protect the data stored on their phones, our new free mobile app is a must download!

    • Backup - This feature lets users back up the full resolution photos and videos located on their iOS or Android device securely to the cloud. Carbonite Mobile also archives any photos and videos accidently deleted from the mobile device so the user can download them back to their phone through the app.
    • Device Protection - This feature — available exclusively for Android — allows users to protect their mobile device and personal data in the event of theft or being misplaced by locating, locking, ringing or "destroying" the device.
    • Access - This feature enables users to view the files backed up from each of the devices (mobile, PCs and Macs) that Carbonite protects. For example, a user could access videos on their iPhone from their iPad or Android tablet using the Access feature. Carbonite Home online backup customers can view and share their backed up computer files from their mobile device as previously, but now can access their mobile photo and video backup as well.

    This initial offering is free for Android and iPhone users! If you haven’t downloaded the app yet, now’s the perfect time to check it out!

  • What is New for Carbonite Access for iPhone?

    by Lynnette Nolan | Oct 21, 2011

    If you haven’t downloaded your free Carbonite Access app for your iPhone yet, here’s just another reason to do it today - accessing files from your Carbonite online backup on your iPhone just got better.

    Carbonite Access for iPhone 2.3 simplifies accessing data from your Carbonite backup on your iPhone. This release allows you to search for file names within a folder or search an entire computer’s backup. Also, your backed up pictures will now save to your camera roll, and you can adjust your settings to auto-logout when you close the app.

    Don’t have Carbonite Access on your iPhone yet? Download the free app.

  • Did Someone Say Tech Prom?

    by Lynnette Nolan | Oct 07, 2011

    Carbonite loves startups. In fact, it wasn’t too long ago when Carbonite was a startup.

    We’re fortunate to be headquartered in Boston, amidst a thriving startup community where we can learn from and even help foster these future leaders in technology.  In fact, recently, Carbonite co-founder and CEO David Friend was asked to demonstrate his 60-second Carbonite elevator pitch last month to MassChallenge startup competition contenders. David didn’t even need 30 seconds to give his pitch for Carbonite, “Back it up, and get it back for $59 a year.”

    While we enjoy networking and learning alongside the players in the Boston startup scene; nerds like to party, too. All work and no play, can make a sad computer programmer, and that’s why we’re thrilled to sponsor the upcoming DB Tech Prom, providing computer geeks in the Boston area a second chance at a triumphant prom. If you’re in the Boston area, come celebrate with Carbonite and the Boston startup community:

    There are less than 100 tickets to this event left, so if you plan on attending purchase your ticket soon here!

  • Carbonite Founder and CEO David Friend will Run, Eat, Drink & Pitch with MassChallenge

    by Lynnette Nolan | Sep 19, 2011

    Carbonite Founder and CEO David Friend has been in the technology startup scene for more than 25 years. In fact, it's safe to say that startup culture runs through David's veins, and Carbonite's as well.

    But did you know David is also an avid runner?

    Startup enthusiasts and runners in Boston are invited to join David Friend and MassChallenge tonight for the MassChallenge Run, Eat, Drink & Pitch Group 5k fun run/walk. Runners and walkers will depart from the MassChallenge offices at Fan Pier at 7:00 p.m. After the run, David and other local entrepreneurs will deliver 60-second pitches about their startups.

    There will be food and drink, and the event is free. For more information and registration, visit the MassChallenge/RunMenu event page.

    MassChallenge is a non-profit organization that connects early stage entrepreneurs to the resources they need to launch high-growth, high-impact businesses immediately. Here's a peek at last month's event so you can see what the night will entail.

    See you there!

  • Introducing Search for Carbonite Access for Android

    by Lynnette Nolan | Aug 08, 2011

    If you liked accessing files from your Carbonite online backup on your Android smartphone before, you’ll love it now. Carbonite Access for Android 2.0 simplifies accessing data from your Carbonite backup on your Android smartphone.

    Search your computer or within a specific folder or drive for files from your backup by typing partial or full file or folder names within a search bar on your Android phone.

    You can also see a summary of all your backed up computers in just one screen.

    Don’t have Carbonite Access on your Android phone yet? Download the free app.

  • Cloud 201

    by Lynnette Nolan | Apr 01, 2011

    In last week's post (Cloud 101) Chris shared his thoughts on what "the cloud" is today and why it’s been the subject of so much recent hype. I thought I’d continue the conversation with a few thoughts on where "the cloud" is headed and what that means to Carbonite.

    When I first started using the Internet, it was basically a telephone network for data, providing point-to-point access to data and web pages on some remote server. I remember my very first web browsing session - I pulled up pictures of sculpture at an exhibition in New Zealand. It was very exciting to be connected to a computer all the way on the other side of the world.

    Then came services like YouTube. Who knows (or cares) where all those YouTube videos are stored? They are just out there somewhere "in the cloud."

    When we started Carbonite back in 2005, we had the idea of allowing our customers to back up their files to the cloud. It probably doesn’t matter much to you whether your files are in our Boston data center, our Somerville data center, or anywhere else for that matter.

    Now that we’ve backed up close to 100 billion files to the cloud, we’re finding that there’s a lot more value there than just keeping your data safe. Our mobile apps that enable you to browse your photos, listen to your music, and read and share your documents are really taking off. Users tell us that they no longer need to bring their computers on the road because they can access all of their files on their Smartphones or iPads.

    This phenomenon highlights how “the cloud” is ultimately going to change the value of services like Carbonite. Today most people think of their data living on their PCs and the backups living in the cloud. But in the future, as people get used to accessing their data directly from the cloud, the cloud version will become the one they care about. So instead of worrying about the data on your PC, you’ll focus on your “personal cloud” where the data from all your devices comes together in one place. If you lose your PC, or Smartphone, you’ll have to replace the device, but you won’t give the data that was on it a second thought. The “real” version of the data is the version that is in the cloud – the copy that Carbonite has.

    You can already see this trend underway. Tablet computers, like the iPad, are really data access tools. And “access” is what most people are doing on the Internet. But until products like Carbonite came around, you could get to those photos from New Zealand more easily than you could get to your own files! Once your files are in the cloud, however, it’s a new ballgame.

    Our growth over the past 5 years has been driven by users’ desire to keep their files safe. Over the next 5 years, our growth will increasingly be fueled by the desire of our customers to access and share their files anytime, anywhere, on any device. We are freeing them from being tethered to their PCs. So while the backup story has been about freedom from worrying about data loss, we’re now talking about a different kind of freedom – the freedom that comes from the always-connected world of mobile computing where everything you need is in the cloud.

    Dave
    CEO

  • Cloud 101

    by Lynnette Nolan | Mar 28, 2011

    Unless you live under rock, you’ve probably been hearing quite a bit about “The Cloud” lately. I thought I’d cut through the hype with a simple explanation.

    "The cloud" is generally used in conjunction with web-based services that store content on remote servers that are accessed via the Internet. The most widely-used of these are webmail providers like Gmail, user-generated content services like YouTube and Social Networks like Facebook. The data that is stored on their servers is said to live in the cloud.

    So, if millions of people have been using the cloud for over a decade how did it become the digerati’s buzzword of the moment?

     A number of factors have converged to make the cloud a hot topic including:

    • Cheaper storage
    • Increased availability of high-speed internet connections
    • Growing popularity of lightweight devices (smartphones, iPads, netbooks, etc) with limited onboard memory

    The increased affordability of storage and bandwidth, coupled with the growing use of portable devices to access the Internet have led to the rapid adoption and expansion of cloud-based services. Then, Madison Avenue picked up on the buzzword du jour and next thing you know you’re scratching your head wondering what the "to the cloud" commercial you just watched is all about. That’s how hype happens.

    One thing is for sure though. Regardless of what you call it – or how you spin it – the cloud is here to stay.

    In the next installment of this series (Cloud 201) - CEO David Friend will share his thoughts on where the cloud is headed and what that means for Carbonite users.

  • Its Your Cloud, Do What You Wanna Do

    by Lynnette Nolan | Nov 11, 2010

    This week we released Carbonite Access for Android – our most feature-rich mobile app to date. If you’re familiar with our iPhone and Blackberry mobile apps, you may have correctly guessed that this free application provides Carbonite subscribers with the ability to quickly and easily access all of their backed up files through their Android phone.

    But that’s not all it does. It also enables Carbonite users to easily share their files via email, Facebook, Picasa and many other Android-supported applications, as well as to instantly listen to their backed up music and view their backed up photos directly on their phone.

    There are two big advances in the Android app. I think we’re the first backup application to offer thumbnail photo browsing. We take all your backed up photos and compute thumbnails on the fly so that you can browse your pictures just as you would browse locally stored photos on your phone. We pre-cache photos so that when you’re flipping from photo to photo, it’s fast. The other big advance is music playback: when you click on a tune, it starts playing right away – you don’t have to wait for the whole tune to download.

    There are many cloud-based applications these days, such as Flickr, mp3tunes.com, Google docs, Picasa, and so forth. The key difference between those services and Carbonite Access, is that your songs, photos, documents, and other files are already backed up to the Carbonite cloud – you don’t have to upload anything. And all you content is available at the touch of a finger in one place.

    You’re going to be hearing a lot more about the idea of a “personal cloud.” In a world where you’re always connected, no matter where you are, you should be able to get at any file on any of your computers. When you back up your computers with Carbonite, you are creating a “personal cloud,” and now it’s our job to ensure that you can access it anytime, anywhere.

    Dave
    CEO, Carbonite

  • Carbonite 4.0 Officially Launched Today

    by Lynnette Nolan | Sep 14, 2010

    Here at Carbonite HQ, we’re thrilled to announce the official release of version 4.0 of our unlimited online backup service for Windows.

    I like to say that Carbonite is not in the backup business – we’re in the restore business – and that’s what version 4.0 is all about.  Our product team put a great deal of effort into further-simplifying the restore process in version 4.0. Too often in our industry, the focus falls on the initial backup process and features, but restore is where an online backup product has to deliver on its promise.

    The cornerstone of this effort is 4.0’s Restore Manager, which sets a new standard for getting files back.  Restore Manager guides users through the process of quickly and easily restoring anything they have backed up, from a single file to all of their backed up data.

    Other new features in 4.0 include:

    • A Restore Search feature that enables users to search for and build a complete list of files to restore. Users can search their backup based on full or partial file name, date, file size, the original location of the file on your computer, or file type. 
    • The Priority File Restore feature allows users to specify which files they want restored first, making file restoration as efficient as possible.  
    • If users are restoring to a new Windows operating system, the Migration Wizard will ensure all restored data ends up in the proper file structure for the target OS.
    • Versioning enables users to restore previous versions of any backed up file if they accidently save over or delete older versions. Carbonite keeps older versions of files for up to three months.
    • Once a restore is complete, the detailed Restore Summary Report identifies exactly how many files were restored and specifies the location of any relocated files.
    • A Redesigned InfoCenter, which clearly communicates backup and restore status, scheduling options and customer service information.
    • A new SetUp Configuration completely automates standard setup while retaining custom options for advanced users.
    • Additional integration with Remote File Access from any computer or via mobile applications for iPhone®, iPod Touch® and BlackBerry® smartphones.

    We’ve gone to great lengths to provide the best restore experience in the iindustry and we believe that version 4.0 puts us in a class by ourselves when it comes to the total restore experience.  Please let us know what you think.

    Dave
    CEO, Carbonite