• A New Look and a Better Way to Back up Your Business

    by Ali Aldrich | Jan 09, 2014

    From technology to our website (like our new look?!), a lot has changed since we started backing up, back in 2005! But one thing has always remained constant for us: understanding the importance of protecting what matters. We were founded around a dining room table after our CEO’s daughter lost a semester’s worth of work, and our co-founder’s wife lost a laptop full of pictures.

    Now we’re helping our customers save so much more than memories and homework. We’re backing up files, folders and servers. We’re helping businesses reduce downtime after a disaster. Over the years, we’ve found that we're able to help our customers by understanding what’s important to them, and offering solutions that are easy, automatic and affordable.

    Along with our new site design and new plans is an all new blog! Not only do we have your backup, but we’ve also got your back when it comes to all things business. So stay tuned, because we’ll be sharing tips, tricks and expert advice to keep your small business up-to-date on tech trends.

  • Employing Cloud Solutions in Small Businesses [INFOGRAPHIC]

    by Lynnette Nolan | Dec 06, 2013

    No matter the industry, when your home is your office, you’re often an IT professional too! Our recent survey shows that, from saving time and money to utilizing new technologies to streamlining operations, employing cloud solutions greatly benefits small businesses.

    Almost all small businesses are actually using the cloud in some capacity, but nearly half of our respondents thought they were working without it. So it’s no surprise that 8 out of 10 respondents admitted they aren’t using the cloud to its full potential.

    One of the best ways to employ the cloud at your small business is with automatic online backup.

    If you’re already using Carbonite, you know the cloud is brings benefits with automatic, offsite backup. But did you know that with our Anytime, Anywhere Access feature, the cloud can do even more? From anytime, anywhere access, to restoring lost or deleted files, the cloud acts as an amazing personal assistant whose got your back(up).

    Check out this infographic to learn more about work from home trends, visit our Small Business Hub for articles about efficiency and productivity.

  • Special Offer to Keep Backup Exec.cloud Customers Protected

    by Lynnette Nolan | Dec 03, 2013

    Symantec is discontinuing Backup Exec.cloud next month, and we have a special offer to keep your business protected.

    Current Backup Exec.cloud customers who switch to Carbonite will receive the equivalent of their Backup Exec.cloud subscription for free! Contact our Business Team at businessteam@carbonite.com or 855-227-2249 to redeem this special offer!

    How do Carbonite plans compare to Backup Exec.cloud?

    • More features – but not more money
    • Only pay for what you use: Carbonite offers plans to back up workstations only (starting at $269.99), servers only ($799.99), and servers and workstations ($999.99).
    • Sync & Share: Carbonite offers file sync and share features so employees can keep working across all of their devices.
    • More platforms: Carbonite backs up both Macs and Windows PCs – Symantec only backs up Windows PCs.
    • More databases/live applications:
      • Backup Exec.cloud backs up Exchange and SQL
      • Carbonite backs up Exchange, SQL, SharePoint, MySQL and Oracle

    Still need convincing? We know that your business has a need for speed, and Carbonite Server Backup is proven to be more than twice as fast as leading competitors. Check out the results for yourself!

  • Database Backup, Carbonite Style

    by Lynnette Nolan | Jul 23, 2013

    At Carbonite, we are always looking to wring out cost and complexity from the backup process. Carbonite pioneered simple-to-use and low cost backups for computers, and today we backup laptops, desktops, NAS devices, external hard drives, servers and mobile devices for our 1.5+ million customers. Now, we are bringing simplicity and low-cost to server and database backups as well. With the release of Carbonite Enhanced Server Backup, we are reducing the cost and complexity of server and database backups by an order of magnitude.

    With databases always top of mind for small businesses, let’s see what that looks like with our new offering…

    A Blurry Image Won’t Do:  Consistent Backup Matters

    Taking a snapshot of things that are moving (like your kids running around) is tricky. Your camera contains a lot of sophisticated technology to focus and take a sharp image and turn it into a single JPG file. So, we can simply pickup that file at the file system level, and move it to our cloud storage. When you recover a JPG file, you get the same sharp picture you snapped.

    Like your kids running around, databases are always in motion too. Databases represent active data on your servers. Unlike a photo that is just a single file; databases are represented by multiple files and processes that are working together. Taking a file level backup of this data can easily result in a backed up image that does not represent your database at any one particular point-in-time. You may have some records that are partially written out to disk and partially in memory; so multiple files representing the database may not agree with each other in the backup image. Recovering your database from such a blurry image can result in unacceptable results for your business. You need special software to prepare the database and then take its snapshot at a particular point-in-time, i.e., a consistent backup, from which the database can be accurately restored.

    Carbonite Enhanced Server Backup ensures consistent backups of your databases. We take a sharp snapshot of your database at the time a backup run is initiated (either as scheduled or on-demand). And, of course, when you restore from this snapshot the database works as expected.

    Database Downtime – Not an Option

    Whether your database is serving as the backbone of your ecommerce application or an internal application serving employees, its services are expected to be available 24x7. Typically you don’t have the luxury of a downtime window – during which either the database could be stopped entirely or the updates to the database can be paused.

    Carbonite Enhanced Server Backup provides hot backup of your databases. In other words, our software does not shut down your database or even stop updates to your database during the backup process.

    Complexity: It’s Our Problem, Not Yours

    Various underlying methods for taking database backup images have lots of nuances and exceptions. For example, different database types and versions deal with their logs differently (dealing with database logs is a crucial part of taking a sharp snapshot I mentioned above). So, if you rely on a home-grown script, you would need to be on a constant treadmill of making changes to your script every time you deploy a new version of your database software, let alone change the database type completely.

    Our engineers are on this constant treadmill for you – always looking out for nuances, exceptions, gotchas and optimization opportunities in the newest versions of database software from multiple vendors. Carbonite hides the complexity of backing up databases behind a very simple to use GUI. You simply tell us: what, where, when and how to back up your databases. We figure out the right process and underlying method to execute it for you.

    In a next installment, I’ll dive into the range of configuration settings available with this new offering from Carbonite for our small business customers. In the meantime, if you questions about Enhanced Server Backup and if it’s right for your business, you can contact our Business Team at businessteam@carbonite.com or 855-CARB-BIZ (855-227-2249).

  • What Can the Cloud Do for Your Business?

    by Lynnette Nolan | Jul 19, 2013

    From driving revenue to increasing productivity to analyzing big data, it’s clear that the cloud is really changing the ways small businesses operate! But with all this potential, some businesses are still unsure about transitioning to the cloud. That’s understandable, because with new technologies emerging every day, it can be hard to identify the useful tools in a sea of fleeting fads.

    You’ve got a lot on your plate, so let us help you cut through the cloud clutter. Here are a few ways the cloud can help you streamline business practices:

    Data Recovery: Having a business continuity and disaster recovery plan is essential for every small business, and the cloud makes it easy. After a data disaster, the cloud can help you quickly retrieve and restore any lost information – and getting back up and running as quickly as possible makes all the difference for SMBs.

    Cost Savings: Peace of mind is priceless, but we know that business owners have budgets. Fortunately, the cloud is inexpensive to implement, so you can operate efficiently without breaking the bank.

    Scalability: As a business grows, so do your data needs. The cloud is versatile enough to scale with your business, allowing you to quickly and easily make changes to you storage capacity.

    When you migrate tasks to the cloud, you can rest assured knowing your business can stay on track no matter what’s going on in the office!

  • Celebrate National Small Business Week!

    by Lynnette Nolan | Jun 20, 2013

    Small businesses are the backbone of America – and during National Small Business week, we’re celebrating these great companies!

    Just a few years ago, in 2005, Carbonite was a small start-up founded by Dave Friend after his daughter’s term paper was lost in a computer crash. Now, we’re a public company with almost 500 employees! But we still have that start-up spirit, and Dave Friend is always looking for ways to reach, empower and advise entrepreneurs − which is why he launched the Friends with Friend series!

    Check out what Dave has to say about Carbonite’s beginnings and the factors he considers critical to small business growth and success.

    If you have questions for Dave, you can submit them here. He may have the answer for you in an upcoming webisode!

  • Cloud Services and the Home Office Work-Life Balance [INFOGRAPHIC]

    by Lynnette Nolan | Apr 24, 2013

    Finding a work/life balance is hard. And for small business owners who work from home, there are even more challenges!  In fact, a new survey by Wakefield Research for Carbonite found that nearly half of home-based business owners feel it’s more stressful working for themselves. And this infographic shows us why…

    home-office-work-life-balance-infographic-stressors

    From hiding in the bathroom to finishing a project to missing happy hour with friends, small business owners working from home often play hooky from life in order to take care of business. It’s not ideal, but it is understandable, since these leaders are striving to manage everything from time constraints to data loss.

    home-office-work-life-balance-infographic-stressors

    But business owners aren’t the only ones affected by the challenges of home offices. As they turn the kitchen table into a video conference table, tensions can arise at home as their partners start to feel the weight of the stress. The top reasons couples argue include: work cluttering other parts of the house (32%), working late takes away from family time (31%), and the inability to separate personal life from professional life (30%).

    Despite the challenges, working from home can reduce overhead costs and encourage productivity, especially for small businesses that employ cloud services in their home office.

    The cloud may not be able to quiet your toddler’s tantrum while you’re on a client call, but backup certainly comes in handy if your kids accidentally delete an important file from your desktop while you’re squatting in the basement trying work in peace!

  • How Does Your SMB Backup?

    by Lynnette Nolan | Mar 19, 2013

    Small businesses are always evolving and looking for tools and solutions to help them remain productive and efficient. Whether you’re running a global enterprise or a local firm, protecting your business critical data is vital to business success.

    While SMBs recognize the need to keep their data protected, they are often apprehensive about jumping into the cloud. Spiceworks found that when it comes to backup, SMBs feel like there are myriad obstacles to overcome; including limited budgets, backup know-how (or lack thereof!) and shifting landscapes.

    Those challenges seem daunting, but the cloud offers ease of use, reliability and affordability – key factors in the backup buying decision process – and empowers SMBs to backup with confidence knowing that they aren’t busting the budget or straining their already extended resources.

    spiceworks_backup report

    How is your SMB dealing with data security? Is the cloud a part of your protection plan?

  • Currents Keeps You Working Even When You Are Out of Office

    by Lynnette Nolan | Feb 15, 2013
    If you find yourself home sick this winter, it's easy to stay connected to the office – and your important files. Even if you've left your computer on your desk the night before, you still have access to 30 days of your most recent files with Currents. So now you can keep things moving at work while you recover at home. 

    When you download the Currents app on all the devices you work on, you can automatically access your most important files no matter where you are, or what gadget you have with you. Plus, if you're already under the weather, you can eliminate the headache of trying to keep track of multiple emails back and forth to yourself and your team as you work on documents that require attention from each of you. With Currents, you can edit, comment and share with your collaborators within the app. And if you or one of your coworkers makes a bad, cough-syrup induced edit, you're covered because Currents keeps all your versions and allows you to easily revert back.

    Here are a few ways Currents can help you tackle work while you battle that bug that keeps making its way around your office:
    • If your account manager is out for a day, but her laptop isn't with her, no worries! You can share files with her via the Currents interface on PC, Mac, iOS and Android platforms.
    • You don’t even have to know if your coworker is a Currents user – simply enter her email address, specify her access control level and send the brief you need her to approve.
    • If she is not already a Currents user, she can still view the file you've sent. She'll also receive an email to sign up with Currents for free. Once she's a user too, she'll gain access to the editing and collaboration features.
    If you are working on something with multiple stakeholders, you can share a file with all of them. Plus, sharing a file automatically moves it to the top of everyone's file list – and the top of their mind!

    When you're under deadline, Currents makes working from wherever you are easier. Even if you're under the weather.
  • Putting the Cloud to Work for Your SMB

    by Lynnette Nolan | Jan 21, 2013

    The cloud is a valuable asset for small businesses with vast responsibilities, but minimal resources. With cloud solutions, SMBs can solve IT dilemmas that they might otherwise need to outsource, often at a high cost. This Wall Street Journal article highlights companies that have turned to the cloud and reduced their third-party IT costs by thousands of dollars!

    Cloud applications are becoming commonplace solutions for businesses, and when SMBs put the cloud to work, they can increase productivity and cut IT-related costs. Some of the more popular ways small businesses are using the cloud today include:

    • Email, like Gmail or Office 365
    • Customer Relationship Management (CRM), like Salesforce
    • Financial software, likeQuickBooks Online
    • And of course, backup – like Carbonite!

    How does your small business put the cloud to use? At Carbonite, our business is the cloud. If you’re interested in the better backup plan for yours, give us a call. You can even try us free for 30-days , with no risk or commitment.

     

  • Accountants: Resolve to Create a Better Backup Plan in 2013

    by Lynnette Nolan | Jan 02, 2013
    As a small business owner, your New Year's resolutions might include optimizing your business or running a more efficient practice. But what about creating a preparedness plan to safeguard your business critical data – including clients' financial, taxes and contact information – should the unthinkable occur?

    Register for free today and join Carbonite's Pete Lamson, on January 15, 2013 at 12:00 pm EST for a webinar covering:
    • Why protecting your data matters to your business
    • What your business continuity and disaster plan should include
    • Ideas on how to create a plan to help ensure your business can continue operating should a disaster – natural, technical or otherwise – strike
    In addition to learning everything you need to know to get your own DIY data backup plan up and running, we'll also be providing a special offer to the accountants who join our webinar!

    We all head into a new year with the best intentions. Clients place their trust in you to ensure their fiscal health. Place your trust in Carbonite to ensure your business' success by protecting your clients' records.

    Cheers to a happy, healthy and successful 2013 for you and your business!
  • Five Tips for Small Businesses to Stay Ahead: #5

    by Lynnette Nolan | Nov 16, 2012

    Carbonite SVP of Cloud Backup Pete Lamson is sharing his top five tips for busy professionals to stay connected with their industry in honor of Global Entrepreneurship Week. You can check out previous tips here:

    Tip #1: Check out a webinar

    Tip #2: Attend an industry event

    Tip #3: Connect with your community

    Tip #4: Step up your social networking

    Tip #5: Scan industry news

     

    Take a few minutes a day to browse industry news from your favorite media outlets. Some publications produce newsletters that can be emailed to you daily or weekly. You don’t have to read every word every day, but you may find that you enjoy having something to read that’s related to your profession when you find yourself waiting in line, on public transportation or early for a meeting. I subscribe to emails from a range of sources, such as SMBNation and SearchSMBStorage and follow blogs including New York Times’ You’re the Boss and SmallBizTrends.

    These tips are just a few ways you can stay connected to other professionals in your field. If you’re interested in how technology can help your small business, start a free 30-day trial, visit www.carbonite.com, call the Carbonite business team at 1-855-CARB-BIZ (1-855-227-2249) or email business@carbonite.com for a no-cost consultation on backing up your business. Use code ENTWEEK to get two free bonus months when you purchase a subscription to Carbonite Business (Offer expires November 30, 2012).

  • Five Tips for Small Businesses to Stay Ahead: #4

    by Lynnette Nolan | Nov 15, 2012

    Carbonite SVP of Cloud Backup Pete Lamson is sharing his top five tips for busy professional to stay connected with their industry in honor of Global Entrepreneurship Week. You can check out previous tips here:

    Tip #1: Check out a webinar

    Tip #2: Attend an industry event

    Tip #3: Connect with your community

    Tip #4: Step up your social networking

    Facebook is helpful for keeping in touch with friends and interacting with your favorite brands, but there are a number of other communities that promote education and news specific to an industry. LinkedIn is a great place to start looking for professional groups for nearly any industry, and there are industry-specific communities like Spiceworks (for IT professionals) where people can share insights, ask questions and interact with likeminded professionals.

    These tips are just a few ways you can stay connected to other professionals in your field. If you’re interested in how technology can help your small business, start a free 30-day trial, visit www.carbonite.com, call the Carbonite business team at 1-855-CARB-BIZ (1-855-227-2249) or email business@carbonite.com for a no-cost consultation on backing up your business. Use code ENTWEEK to get two free bonus months when you purchase a subscription to Carbonite Business (Offer expires November 30, 2012).

  • Five Tips for Small Businesses to Stay Ahead: #3

    by Lynnette Nolan | Nov 14, 2012

    Carbonite SVP of Cloud Backup Pete Lamson is sharing his top five tips for busy professionals to stay connected with their industry in honor of Global Entrepreneurship Week. You can check out previous tips here:

    Tip #1: Check out a webinar

    Tip #2: Attend an industry event

    Tip #3: Connect with your community

    Getting involved with an organization like your local chamber of commerce or small business council can offer many benefits. Becoming an advocate for your business community will allow you to work with influential business leaders and play a role in local economic development. Community organizations often put on educational events for members, which can include panels, roundtables and networking nights.

    Use code ENTWEEK to get two free bonus months when you purchase a subscription to Carbonite Business (Offer expires November 30, 2012).

  • Five Tips for Small Businesses to Stay Ahead: #2

    by Lynnette Nolan | Nov 13, 2012

    Carbonite SVP of Cloud Backup Pete Lamson is sharing his top five tips for busy professionals to stay connected with their industry in honor of Global Entrepreneurship Week. You can check out

    Tip #1: Check out a webinar

    Tip #2: Attend an industry event

     

    If you’re looking to actually leave your office, industry events are a great place to learn from and network with others in your field. You can find listings for upcoming events in a variety of places, including professional association websites, media outlets, and event directories that let you search by keyword and location, like Eventbrite. You may find it valuable to attend both industry-specific events (for fields such as accounting, real estate, law or IT) and broader business events, such as the NY Business Expo — where Carbonite will be presenting on November 15 — or Entrepreneur Week.

    Use code ENTWEEK to get two free bonus months when you purchase a subscription to Carbonite Business (Offer expires November 30, 2012).

  • Five Tips for Small Businesses to Stay Ahead: #1

    by Lynnette Nolan | Nov 12, 2012

    As SVP of Cloud Backup at Carbonite, I spend a lot of time speaking to small businesses about the challenges they are facing. The one that I hear over and over again is that there’s just not enough time to get everything done. While I can help ensure small businesses are able to back up their data without having to take any time away from their work, nothing can add hours to the day (though I’m sure it’s being worked on in some lab right now!)

    When you’re running your own business, it can seem like you don’t have time to catch your breath, much less take the time for professional development. But one of the responsibilities of leading a business is keeping up to date with the newest trends and developments in your industry. In honor of Global Entrepreneurship Week, I’ve compiled five tips that will help busy leaders stay connected to their industry. I’ll share one each day this week:

    Tip #1: Check out a webinar

    Webinars are a great way to learn about best practices, new solutions and trends without ever having to leave your desk. No matter your interest, there’s probably a webinar for you. Look for free live webinars that allow participants to ask the panelists questions after the information is presented. Carbonite has an ongoing educational webinar series that covers such topics as disaster preparedness, backing up in a HIPAA-compliant office and end-of-year planning.

    These tips are just a few ways you can stay connected to other professionals in your field. If you’re interested in how technology can help your small business, start a free 30-day trial, visit www.carbonite.com, call the Carbonite business team at 1-855-CARB-BIZ or email business@carbonite.com for a no-cost consultation on backing up your business. Use code ENTWEEK to get two free bonus months when you purchase a subscription to Carbonite Business (Offer expire November 30, 2012).

  • Learn How Online Backup Can Help Your Business with HIPAA Compliance

    by Lynnette Nolan | Oct 16, 2012
    SMBs in the healthcare field know that HIPAA compliance takes due diligence. So our Small Business team is planning a free, informational webinar aimed at helping healthcare professionals understand how they can integrate online backup into their HIPAA compliance efforts. The webinar, on October 30, 2012 at 12:00pm EDT, will cover topics including:
    • HIPAA requirements for data protection & backup;
    • Data backup options available to covered entities today;
    • The pros and cons for these options; and
    • What small businesses should be considering when reviewing backup methods to ensure they have secure, cost-effective and compliant data protection.
    HIPAA is a critical regulation for small business owners who specialize in the healthcare industry. As you work to remain HIPAA compliant, it’s important to know how online backup can be a part of your solution. Partnering with a provider that understands the medical field can take the guess work out of data protection. We hope you’ll join us on October 30 to learn more!

    In the meantime, this podcast has some additional insights on how you can step up your compliance efforts.
  • Carbonite Offers a Healthy Dose of Features to Assist Small Businesses with HIPAA Compliance

    by Lynnette Nolan | Sep 26, 2012

    Data protection is a significant component of medical care and we’re happy to announce that Carbonite Business has features to help our small business customers with their HIPAA compliance requirements!

    Carbonite helps with HIPAA compliance by providing automatic, continuous and simple online backup. And now Carbonite Business offers the option to manage your own encryption key, which means that medical small businesses can rest assured that no one, not even Carbonite, has access to their stored data. In addition to these management capabilities, Carbonite Business users can maintain their HIPAA compliance with these critical features and benefits:

    • Offsite online backup for disaster recovery
    • Secure data centers protected by biometric scanners, electronic key cards and PIN codes, as well as a 24/7 security presence
    • Easy access and restoration of data
    • Accessibility to stored data for 30 days after disaster or loss
    • Affordable backup for unlimited computers and a flat annual rate you can budget confidently

    Peace of mind comes from knowing your data is safe and secure. We understand that it takes hard work and diligence to remain HIPAA compliant. If you were hesitant about online backup before, now is the time to start protecting yourself and your business with Carbonite. Our team is eager to explain the benefits of HIPAA compliant backup, so give us a call at 1-855-CARB-BIZ or email businessteam@carbonite.com.

    To learn more about how Carbonite Business can help assist your small business with compliance requirements, check out our HIPAA Fact Sheet.

  • Take it from Thomas Edison - Small Businesses Should Back Up with Carbonite

    by Lynnette Nolan | Apr 27, 2012

    Last year, we were alarmed to learn that although almost half (48%) of small to medium-sized businesses had already lost irreplaceable data, 31% of SMBs still weren’t backing up because they believed it was a hassle.

    When we set out to create an online backup product for SMBs, we knew we couldn’t develop just any product. We sought to design an innovative product to specifically address the backup requirements, budgets, security and accessibility needs of these businesses – and one they would actually want to use.

    That’s why we’re proud that the Edison Awards™ has recognized Carbonite Business with a 2012 Silver award in Innovative Services. It’s truly an honor to be recognized alongside such innovators in the spirit of the great Thomas Edison, who was a driving force behind America’s long history of innovation, creativity and ingenuity in the global economy.

    If you'd like to give Carbonite Business a try, you can start your 30-day free trial on our website.

  • World Backup Day Tips from Carbonite - Check Your Backup

    by Lynnette Nolan | Mar 26, 2012

    When the digital versions of your photos and documents are the only versions that exist – and 82% of Americans told us they keep only digital versions of their files -  it’s more important than ever to back up the documents and files that are most important to you. So, in honor of World Backup Day on March 31st, we wanted to share a few key backup tips and best practices this week.

    Carbonite customers know the importance of backing up, but. it’s also important to  double-check your backup. While Carbonite online backup is automatic, it’s a good backup practice to take a moment to check the backup status of your files and folders to ensure they are included in your backup and protected.

    World Backup Day Backup Tip #1: Check Your Backup

    For PC users, you can easily determine which files and folders Carbonite is backing up with the colored status dots that appear next to a file or folder as visible on your computer (desktop, folder lists, etc.). These colored status dots show you if a file is backed up, pending back up or not selected for back up. With this patented Carbonite technology, you can easily see the status of your individual files or folders. You can learn more by reading How to Tell What’s Backed Up (Windows) in our online knowledge base.

    With the Mac version of Carbonite, you can view the colored status dots through the Carbonite Preferences pane. Again, these dots will show you if a file is backed up, pending back up or not selected for back up. You can learn more by reading How to Tell What’s Backed Up (Mac) in our online knowledge base.

    After checking your backup, if you notice any important files have not been backed up with Carbonite’s default backup settings, then you can easily add the files to your backup set. To learn how to add files, read Including Files In Your Backup Set.

    Not a Carbonite customer yet? Start your 15-day free trial today!