The many risks of traveling with your laptop

Those of you with laptops ought to read this CNN article about some of the hazards of traveling with your laptop. The biggest risk, of course, is damage. I have probably seen at least a half dozen laptops fall out of overhead compartments over the years. Then theft — Lenovo says that about 10% of all laptops get stolen or lost, most while traveling. Then there are absent minded people like me who leave them on the planes, trains, and (worse) taxis. (Last time I left one in a taxi, the driver found my name and called me a half hour later with an offer to make a special trip back with my laptop for a mere $500. He must have been about two blocks away because he got there in a couple of minutes. That's New York.) The CNN article also mentions the possibility of virus infections and malware courtesy of the public WiFi networks. I hadn't thought about this threat, but I guess it's yet another hazard.

The author doesn't really appreciate what a great solution online backup is for laptop owners. It's so much better than local backups. You don't have to lug around external hard drives or other equipment. When you are connected to the Internet, Carbonite just goes to work wherever you are. I know that the times I've lost laptops, at least I knew that I was backed up almost to the minute.


Dave
CEO, Carbonite

Why didn't the Data Doctor prescribe Unlimited Online Backup?

I just had to comment on a video that I saw on CNN.com (The transcript can be found on the Data Doctors website). The answer given by "the Data Doctor" is a little strange – the guy loves online backup but he doesn't like unlimited backup plans like Carbonite. He seems to think that they are hobbled in some way. This doesn't make an ounce of sense and it would have been good for the "doctors" to check their facts before making such pronouncements. The assertion that vendors with unlimited backup somehow throttle or limit backup speed or capacity in some way is just plain wrong. I know it's not the case with Carbonite, and I suspect that our competitors, like Mozy, similarly do not encumber their unlimited offers. It's amazing how these rumors and "common wisdoms" spread on the Internet and how infrequently experts actually bother to check the facts.

I love these guys for promoting online backup, but I wish they would have reported unlimited backup for the incredible deal that it actually is. I wish they would have said, "With disk storage costs dropping like a stone, vendors like Carbonite are able to offer truly unlimited capacity for a fixed price. Yeah, they probably lose money on a small percentage of their users, but by making it unlimited they keep the user from having to make a lot of compromises and choices."


Dave
CEO, Carbonite