Bill Blinn of TechByter Worldwide interviewed our CEO, Dave Friend, for the November 15, 2009 TechByter podcast.

As a Carbonite fan, Blinn discussed his confidence in our online backup service as he introduce this week’s TechByter podcast, "The real safety net, and it's one that has saved me more times than I like to admit, is Carbonite. It's easy to make a dumb mistake that deletes files I need. I can get them back from my hot backup or from my Acronis backup. But more often than not, I've recovered them from my Carbonite backup."

Dave's interview can be found on www.TechByter.com in two parts:

Listen to Part 1 (Audio 5:07)

Listen to Part 2 (Audio 1:13)

— Alison

I got an email this morning from a long-time user complaining about our recent price increase: "It's great that you've released Remote Access, but why does that justify a price increase?" As you may know, we recently increased our yearly subscription fee by $5, to $54.95. The simple fact is that the size of our average user's backup is growing by about 3% per month. That's 36% more data every year, and consequently we have to buy 36% more disk space and pay for 36% more bandwidth. Luckily the price of disk storage is also coming down, so we can keep our price increase to just 10% after 3 years. There's a new generation of less expensive 2TB drives coming out later this year that should allow us to hold this price for quite a long time — certainly several years. Meanwhile, we're still 10% less expensive on an annual basis than the companies that are hawking $4.95/mo ($59.40/yr).

— Dave
CEO, Carbonite

Over the weekend we launched Remote Access — an application that lets you access and download your backed up files from any computer with a web browser. This is an application that I have wanted personally for a long time. Last year I was on a business trip to Hong Kong and discovered that a Powerpoint presentation I had put together for one of my meetings had not gotten transferred to my laptop. Luckily, I was able to use the alpha version of Remote Access to download the presentation from the backup of my office desktop computer. What a life-saver!

The new feature is accessible to all Carbonite users from our home page. Just click the new "Remote Access" tab in the upper right corner of the screen. Once you enter your email address and password, you can navigate through your backed up files and instantly download any of them.

— Dave
CEO, Carbonite