| Jul 14, 2008
I just had to comment on a video that I saw on CNN.com (The transcript can be found on the Data Doctors website).
The answer given by "the Data Doctor" is a little strange – the guy
loves online backup but he doesn't like unlimited backup plans like
Carbonite. He seems to think that they are hobbled in some way. This
doesn't make an ounce of sense and it would have been good for the
"doctors" to check their facts before making such pronouncements. The
assertion that vendors with unlimited backup somehow throttle or limit
backup speed or capacity in some way is just plain wrong. I know it's
not the case with Carbonite, and I suspect that our competitors, like
Mozy, similarly do not encumber their unlimited offers. It's amazing
how these rumors and "common wisdoms" spread on the Internet and how
infrequently experts actually bother to check the facts.
I love these guys for promoting online backup, but I wish they would
have reported unlimited backup for the incredible deal that it actually
is. I wish they would have said, "With disk storage costs dropping like
a stone, vendors like Carbonite are able to offer truly unlimited
capacity for a fixed price. Yeah, they probably lose money on a small
percentage of their users, but by making it unlimited they keep the
user from having to make a lot of compromises and choices."