According to a recently released survey by Compuware,
most data loss is attributable to either user negligence or malice.
Only 1% of data loss is due to hackers. I loved the headline on this
story: "3/4 idiots, 1/4 bitterness."
I have to confess to being part of the "idiot" crowd. Three weeks ago I
left my laptop sitting on my seat when I got off the train in New York.
I remembered it just in time to see my train, with laptop still aboard,
disappearing down the track. Except for occasionally recovering
individual files that I accidentally delete or overwrite, I haven't
actually had a PC disaster since starting Carbonite 3 years ago. So,
aside from the pain of having to buy a new laptop, it was fun to use my
own product to get everything back. I was really proud of how well it
What I don't see in the Compuware survey is data lost to hard drive
failure. For some reason this doesn't show up in the survey, even
though I will bet you that it tops all the other categories. We use a
LOT of hard drives in our data center, and our statistics show that
roughly 3% of all hard drives will fail each year. That's why we use
RAID arrays which are 36 million times more reliable than a single
drive. Google also publishes their disk failure rate, and it's roughly
the same as ours. Hard drives are a data disaster waiting to happen, in
our experience. That's why you need a LOT of redundancy in your data
storage architecture, as we do. We store our customers' encrypted data
on 16 drive arrays. We would have to lose 3 of the 16 drives
simultaneously AND your PC would have to crash all at the same time
before any data is lost. When you figure the odds of this happening,
it's very very close to zero.
I hope you never leave your laptop on Amtrak, but if you do, you'll be glad you've got Carbonite.