I get a lot of emails from customers whose files
we saved, but a couple of days ago I got one that caught my eye because
it was unusually effusive in its praise. I can't resist reprinting it:
The unthinkable happened. Somehow, someway, completely unexpected (as
it always is), a simple power failure dealt a hand that no one in my
household saw coming. Without Carbonite, months of work would have been
gone. A book concept, complete with photos — gone. Documents that
stretched over a five year period — gone. All of my financial records
in Quicken — gone. Valuable photos of my family and my new wife, and
our honeymoon — gone. First photos of my brand new grandson, born just
days ago — gone.
But thanks to Carbonite — NOT GONE. I used my system restore disk,
putting my computer back in service minus all of my files, hoping that
Carbonite would be my answer. IT WAS! EVERYTHING was restored.
EVERYTHING was recovered. Every file, every photo, every document. I've
been sitting in front of my computer, just quietly shaking, stunned
that everything that I thought had slipped from my world is back again,
safe and sound.
It is impossible for me to properly thank you. It is equally impossible
for me to communicate to you what Carbonite has done for my peace of
mind and my sense of security. What might have been the equivalent of
an electronic tornado has come back as a clear, blue sky filled with
Carbonite, and you, are my heroes. HURRAY FOR CARBONITE!!
Ricky David Tripp”
have to tell you that NO entrepreneur can resist feeling good when they
get a letter like this. We work so darned hard, and this is the best
kind of payoff we could possibly get! BTW, check out Ricky's web site, www.rickydavidtripp.com.
He's a very talented dude. I have a soft spot for musicians — I was a
music composition major in college. Unlike Ricky, I couldn't make a
living at it. Anyway, I'm glad we saved all his stuff!