• Ask a Carbonista: Can I Revert Back to Older Versions of My Files?

    by Lynnette Nolan | Jan 10, 2013

    We hate to think that Murphy’s Law extends to our digital life, but since we hear about (and prevent) data disasters on a daily basis, we know that things can go wrong. Even with tasks as simple as saving files.

    Which is why versioning is a breath of fresh air for our Windows users who have ever regretted edits made (and saved) to their thesis during a delirious all-nighter, or who have ever experienced the rush of panic when a go-to file all of a sudden tells you it’s corrupted and inaccessible.

    Accidents happen. And sometimes, even intentional changes are second-guessed. So Carbonite keeps your old file versions for up to three months, allowing you to view up to 12 versions of a file to restore.

    So, if you've accidentally deleted a file within the last 30 days, or saved a change you didn't mean to make, you can check through the versions Carbonite has backed up and chose the one you’d like to restore. Keep in mind that, as long as you’re connected, Carbonite backs up edited files once per 24-hour period (unless you've changed your settings). So versions aren't created each time you hit save.

    To access earlier versions of a file, open your Backup Drive – where files appear just as they would on your desktop – and select the file you’re looking for. Once you've clicked on your file, you can select the version you’d like to restore.

    Make the best of your backup by knowing that you have options in case something goes wrong with one of your files.

  • Make 2013 the Year You Keep Those Resolutions

    by Lynnette Nolan | Jan 07, 2013

    It's the first Monday of the New Year, and now that the champagne has worn off, the confetti has been cleaned up and reality has settled back in, our resolutions seem a little more daunting than they did on December 31st. So we wanted to share some tips to help you regroup after the hectic holiday season!

    If spending more time with your loved ones topped your resolution list this year, Slate suggests recording the memories you make. (Plus, with Carbonite Mobile, you can back up the pictures and videos stored on your smartphone – which you can then access from any tablet or computer!)

    Or, for those of you who've resolved to take more time to yourselves (here's looking at you, small business owners), escape the daily grind for a bit while still feeling productive by ping into one of the business books on Inc.'s Top 5 of 2012 list.

    Whatever your 2013 resolutions may be, you're more likely to keep it if you've made it public. So enlist a friend, tell them your plan and make this Monday no-so-manic by embracing the opportunity to make some positive changes.

  • Ask a Carbonista: Does Carbonite Protect My Android Device Too?

    by Lynnette Nolan | Jan 03, 2013

    We’re back from the holidays with a fun new tip for you! From articles to customer reviews, we've seen so much positive feedback about our mobile app and we want to make sure all our blog readers know how cool and handy this free app is!

    If you’re an Android user who isn't already backing up with Carbonite Mobile, wait no longer! Our mobile team is always working on new features to make sure our users get the best experience. So in addition to backing up full resolution photos and videos, sounding a ringer, locking a lost device and even destroying your personal data and resetting the phone to factory defaults, we've added a new way to protect your smartphone!

    No matter what happens to your device, your phone’s photos and videos are safe in the cloud when they’re backed up with Carbonite Mobile. But we know that there’s nothing more frustrating than trying to find a lost cell phone! So we've launched Capture, a new tool within the app to help you keep tabs on the whereabouts of your phone! Now, Android users can remotely activate their smartphone’s camera to take photos of a lost phone’s location – or a stolen phone’s thief!

    Our Android app was designed to make your life easier by keeping your data and devices safe!

  • Accountants: Resolve to Create a Better Backup Plan in 2013

    by Lynnette Nolan | Jan 02, 2013
    As a small business owner, your New Year's resolutions might include optimizing your business or running a more efficient practice. But what about creating a preparedness plan to safeguard your business critical data – including clients' financial, taxes and contact information – should the unthinkable occur?

    Register for free today and join Carbonite's Pete Lamson, on January 15, 2013 at 12:00 pm EST for a webinar covering:
    • Why protecting your data matters to your business
    • What your business continuity and disaster plan should include
    • Ideas on how to create a plan to help ensure your business can continue operating should a disaster – natural, technical or otherwise – strike
    In addition to learning everything you need to know to get your own DIY data backup plan up and running, we'll also be providing a special offer to the accountants who join our webinar!

    We all head into a new year with the best intentions. Clients place their trust in you to ensure their fiscal health. Place your trust in Carbonite to ensure your business' success by protecting your clients' records.

    Cheers to a happy, healthy and successful 2013 for you and your business!
  • Ask a Carbonista: What are Best Practices for Backing Up My External Hard Drives Connected?

    by Lynnette Nolan | Dec 20, 2012
    We know our customers have different backup needs, which is why we offer a variety of plans with different features and capabilities. And one of our popular features is external hard drive backup.

    Whatever plan you have, you can rest assured that your backed up data is safe in the cloud with Carbonite! But it’s important to understand the difference between backup and storage – especially if your plan includes external hard drive backup.

    Carbonite's automatic, continuous backup means that, after the initial backup of your data, files are backed up within 10 minutes of the first change and within 24 hours of subsequent changes. But if your device is disconnected for an extended period of time, the Carbonite software will assume you no longer want that data and those files are deleted from our servers.

    Staying connected is easy when you’re backing up a computer – in most cases, whenever the computer is on, it’s online (and connected to Carbonite!). But for those backing up their external hard drive, it’s important to remember to keep those devices connected to ensure enough time for the backup to occur. Frequently unplugging or disconnecting an external hard drive could mean an incomplete or unsuccessful backup.

    Whether you’re backing up your home laptop, work desktop or external hard drive (or all three!), we want to make your experience as simple and stress-free as possible! So if you ever have questions about the status of your backup – or your external device’s connectivity – you can reach out to our support team.
  • A Packing Plan Means Less Travel Trouble!

    by Lynnette Nolan | Dec 17, 2012

    We've all heard the saying “it’s the journey, not the destination.” But when it comes to holiday travel, we want that journey to be as easy as possible! We've got you covered with our Anytime Anywhere Access, so we figured we'd share some tips to help you prepare for other facets of your trip... like packing.

    There are as many packing styles as there are holiday travelers. But, whether you wait until last minute to throw items in a duffle bag or you meticulously lay things out for weeks, we’re all familiar with that pang of fear that inevitably strikes once we've hit the road.

    USA Today compiled 10 tips to help you avoid the wave of panic that washes over you as you wonder if that one item you can’t live without – even for a weekend – made it into your suitcase.

    If you’re a jet-setter, make sure your essentials are stored in your carry-on where you can easily access them at any point in your trip. And you can fit more essentials in your carry-on by opting to travel with a tote bag instead of a purse or small laptop carrier. Know you’ll be stuffed into your grandparents’ closet-sized guest room upon arrival? Pack dual-purpose items that take up less space – in your suitcase and at your final destination.

    When you’re armed with a packing plan, the journey is a little less daunting. And when you can enjoy being at the destination (with all your essential items), holiday travel can be fun again!

  • Calling All Affiliates: Promote Carbonite Business, Earn Commissions of 30%!

    by Lynnette Nolan | Dec 13, 2012

    The Carbonite Affiliate team has announced an exciting new change to our affiliate program! Now, in addition to the Carbonite Home product, we’re offering affiliates the opportunity to promote Carbonite Business!

    Comprised of two plans – Business and Business Premier – our business product is designed to meet the needs of small business customers. Unlike other backup plans that charge per computer, our SMB customers pay a flat annual rate for simple, secure cloud backup.

    Product Highlights:

    • Automatic Once installed, Carbonite Business automatically backs up an unlimited number of computers, external hard drives and NAS devices – no matter where those devices are located – in real time and in the background.
    • Accessible Whether employees are in the office or on the road, they can access their backed up files from any internet-connected computer, smartphone or iPad with a free Carbonite app.
    • Affordable Business – For just $229/year, customers receive 250 GB of backup space to share between an unlimited number of computers, external hard drives and NAS devices. Business Premier – For $599/year, customers receive 500 GB of storage space to share between an unlimited number of computers, external hard drives, NAS devices and Windows servers.

    Carbonite Business offers backup solutions that small businesses need! Don’t miss the opportunity to earn promote an industry-leading brand! Our program boasts 30% commission levels, meaning our affiliates can earn $180 on Business Premier plan sales! We’re invested in your success, so in addition to new links and banners, we've created a buy-direct landing page for your customers to by-pass the 30-day trial – a move that sets you up to start earning commissions immediately!

    Current affiliates can start promoting today by logging into your Commission Junction account at www.cj.com and manually accepting your new Special Terms and Conditions. If you’re already promoting Carbonite Home, make sure to accept the new Special Terms and Conditions by January 11th, 2013 to maintain your relationship with Carbonite. If you’d like to become an affiliate and start earning commissions for promoting a leading cloud solutions provider, visit our website and submit an application to join the affiliate program.

    If you have any questions, our team is ready to assist – just reach out to us at affiliates@carbonite.com.

  • Ask a Carbonista: How Do I Transfer a Subscription?

    by Lynnette Nolan | Dec 06, 2012

    The simple answer: Simply!

    We know you have better things to do than stay chained to your screen dealing with a clunky install process, so we've made it easy to transfer your Carbonite subscription from your old device to your new one, as long as they are computers with the same platform.

    Just log in to your Carbonite account on your new computer, and click Transfer Subscription.

    Carbonite will instruct you how to complete the transfer and download Carbonite to your new computer. Once installed, you’ll have the option to restore all backed up files from your old computer to your new one with the Restore Manager.

    You can also chose to select certain files and folders to restore, or you can start fresh without restoring any files from your old computer. But don’t forget – if you chose not to restore all the files that were backed up from your old computer, they will be deleted from Carbonite's servers after 30 days.

    It only takes a few minutes to transfer your Carbonite subscription and make sure your data is protected when you decide to make a switch!

  • Insights on Zmanda from SVP of Engineering, Oussama El-Hilali

    by Lynnette Nolan | Dec 04, 2012

    Last month, we announced the acquisition of Zmanda. Today, I would like to talk to you about how Zmanda's solutions complement Carbonite's cloud backup offerings and the potential integration can bring to your business.

    Small businesses today have ranked their business data as their most valuable asset – even more than their business’ inventory or their physical office, so we all know that backing up is a must. So as more and more small businesses rely on applications to run their daily operations, the need to back up databases is a fundamental requirement in the selection of their backup application. And of course, businesses also need to look at the reliability of the backup and the ability to restore from it at a reasonable speed. In addition to safeguarding critical business information, these needs have made the choice for the right backup application very important but also a bit more complex.

    Carbonite's backup solutions offer continuous backup to the cloud with offerings for both Home/Home Office and Business – very well suited for desktops, laptops and mobile devices, and we also have options for NAS devices, external hard drives and Windows Servers. With Carbonite Mobile apps, users can access and browse their backed up data in the cloud using a web browser, and can monitor, share or even restore their backup to other devices.

    Zmanda provides a schedule-based backup with options to do full, incremental and differential backup that can be local or to the cloud or both. And this functionality is not limited to the file system, but rather, expands into database backup – key for many small businesses. Competitors who treat databases like files often have complicated restores. But with the choice local or cloud backup, Carbonite offers a significant advantage to our customers.

    In choosing their backup application, one of the problems that many small businesses come across is the ability to backup their file servers, database servers and desktops/laptops using one vendor. Today, this is possible with the combination of Carbonite and Zmanda solutions.

    With a common set of monitoring tools the solution can provide ease of management and administration. We invite you to help us design these monitoring tools by sending your thoughts and comments to ZmandaFeedback@carbonite.com.

  • Stress-Free Shopping for the Toughest One on Your Gift List

    by Lynnette Nolan | Dec 03, 2012

    Does it seem like there's always someone on your gift list that gets tougher to buy for every year? You aren't alone! No matter how many gift guides we see – and some of them are pretty fantastic – the perfect gift always seems to elude us. Why can't everything be as easy as automatic backup?!

    As the weeks until our gift exchanges dwindle down, it seems like each Monday is more manic than the last. So we figured it was time to trade the holiday shopping stress in for fun!

    If you're like our social media specialist, Dad may the toughest nut to crack when it comes to finding a perfect present. Observer and Eccentric even says, "finding great gifts for guys is an art." Unfortunately, many of us here feel more like finger painters than impressionists this time of year. So we read a little further and found some great ideas we hope will inspire you to deliver a thrill to each of your gift recipients!

    Our favorite suggestion to help with shopping is incredibly simple but so often overlooked: just ask!

    Of course when you ask your recipient-to-be what's on their wish list the answer is invariably, "I don't know." Sometimes we just need a little help figuring out what direction to head in – and often times all we have to do is ask for a little help. Sending a text to your husband's best friend or an email to your father's golf buddy might provide the tidbit that points your shopping cart in the right direction! 

    We hope these shopping tips help you as much as they're helping us this season!

  • Ask a Carbonista: How Do I Share Some Peace of Mind?

    by Lynnette Nolan | Nov 29, 2012

    To our customers, Carbonite is more than a backup service – we’re also a provider of peace of mind!

    Did you know you that you can give the gift of a Carbonite subscription through your account? Giving a Carbonite gift subscription is easy and convenient. If you like to get your holiday shopping out of the way sooner rather than later, you can buy today and schedule an email to be sent to your recipient on Christmas. Or, if you’re a last minute scrambler, you can simply log in, order and send away!

    If you’re planning to send the kids back to school with a new laptop after winter break, surprise them on the first day of spring semester with an email saying they've received a year – or two or three! – of easy, automatic cloud backup.

    Let your loved ones know that you've got their back(up) and spread some peace (of mind) on earth!

  • Buy 5 Subscriptions, Get 1 Free: Become a Carbonite Reseller!

    by Lynnette Nolan | Nov 27, 2012

    Have you considered becoming a Carbonite authorized reseller? With our new special offer, there's no better time than now to begin offering your clients the better backup plan!

    In addition to the extensive benefits inherent to becoming a Carbonite authorized reseller – partnership with a nationally-recognized brand, multiple plan offerings, easy customer management, preferred pricing and recurring revenue – for a limited time, you'll also earn a free subscription for every five plans you sell!

    Customers want the cloud and they expect their IT experts to provide these solutions. Become part of a fast-growing network of IT service providers – like PC DOCtectives and Corvallis Technical – who are already successfully selling the better backup plan to their clients.

    To join the program and start growing your business with the cloud, contact the Carbonite Reseller Team today by calling 877-391-4759 or emailing resellers@carbonite.com

  • Cleaning House

    by Lynnette Nolan | Nov 19, 2012

    Here at Carbonite we understand the value of simplicity. We certainly didn't become the better backup plan by making things complicated!

    Since Carbonite is automatically backing up your devices, we thought our blog was a good place to offer some of our favorite tips to help simplify other facets of your life too. Because if you're anything like us, you've got a dozen tasks to complete sometime between now and when you toss the turkey into the oven.

    Something top of mind for us this week is getting the house ready for guests. Sure our digital lives are organized, but to be honest, it seems like housekeeping is always a permanent item on our list – anytime of the year!

    With Thanksgiving week here, we know some of you will be dedicating Wednesday to cleaning the house top-to-bottom, while some of you may be scrambling to get things together up until the moment your guests start pouring in like gravy. This Real Simple article has cleaning tips for every time constraint scenario – for every room in the house. We're definitely going to tackle our kitchens first and we love the idea of using an all-purpose cleaner to mop without the mess!

  • Five Tips for Small Businesses to Stay Ahead: #5

    by Lynnette Nolan | Nov 16, 2012

    Carbonite SVP of Cloud Backup Pete Lamson is sharing his top five tips for busy professionals to stay connected with their industry in honor of Global Entrepreneurship Week. You can check out previous tips here:

    Tip #1: Check out a webinar

    Tip #2: Attend an industry event

    Tip #3: Connect with your community

    Tip #4: Step up your social networking

    Tip #5: Scan industry news

     

    Take a few minutes a day to browse industry news from your favorite media outlets. Some publications produce newsletters that can be emailed to you daily or weekly. You don’t have to read every word every day, but you may find that you enjoy having something to read that’s related to your profession when you find yourself waiting in line, on public transportation or early for a meeting. I subscribe to emails from a range of sources, such as SMBNation and SearchSMBStorage and follow blogs including New York Times’ You’re the Boss and SmallBizTrends.

    These tips are just a few ways you can stay connected to other professionals in your field. If you’re interested in how technology can help your small business, start a free 30-day trial, visit www.carbonite.com, call the Carbonite business team at 1-855-CARB-BIZ (1-855-227-2249) or email business@carbonite.com for a no-cost consultation on backing up your business. Use code ENTWEEK to get two free bonus months when you purchase a subscription to Carbonite Business (Offer expires November 30, 2012).

  • Give Yourself the Gift of Organization

    by Lynnette Nolan | Nov 15, 2012
    With the holidays upon us, people are gathering for dinners, Yankee swaps and – of course – holiday parties, and memories are made and saved with the flash of your camera (which is often your smartphone!).

    So we have a special tip to help you preserve these holiday memories. Between shopping and scrambling, cooking and cleaning, the holidays can be stressful enough... why not give yourself the gift of organization this year?

    Of course, you’re already diligently backing up all of your digital holiday memories with Carbonite, but are those images organized and readily accessible for you to print and show off? One of the best parts of capturing these moments is knowing that you’ll get to relive them every time you flip or scroll through your albums.

    That’s where the professionals at Appo come in.

    Appo members are certified professionals who work with their clients to sort, catalogue, and edit once-scattered pictures to create photo narratives and albums. If you've got folders full of digital pictures that you have no idea what to do with, get in touch with an Appo member in your area.

    But what about those pictures from holidays past, before Black Friday was ruled by digital camera deals? The folks at FotoBridge can help you scan and digitize all the holiday prints that have – until now – been banished to the junk drawer with all the re-gifts you've collected throughout the years.

    With a little help from the pros, you can limit your holiday photography stresses to posing the kids and snapping candids around the dessert table.
  • Five Tips for Small Businesses to Stay Ahead: #4

    by Lynnette Nolan | Nov 15, 2012

    Carbonite SVP of Cloud Backup Pete Lamson is sharing his top five tips for busy professional to stay connected with their industry in honor of Global Entrepreneurship Week. You can check out previous tips here:

    Tip #1: Check out a webinar

    Tip #2: Attend an industry event

    Tip #3: Connect with your community

    Tip #4: Step up your social networking

    Facebook is helpful for keeping in touch with friends and interacting with your favorite brands, but there are a number of other communities that promote education and news specific to an industry. LinkedIn is a great place to start looking for professional groups for nearly any industry, and there are industry-specific communities like Spiceworks (for IT professionals) where people can share insights, ask questions and interact with likeminded professionals.

    These tips are just a few ways you can stay connected to other professionals in your field. If you’re interested in how technology can help your small business, start a free 30-day trial, visit www.carbonite.com, call the Carbonite business team at 1-855-CARB-BIZ (1-855-227-2249) or email business@carbonite.com for a no-cost consultation on backing up your business. Use code ENTWEEK to get two free bonus months when you purchase a subscription to Carbonite Business (Offer expires November 30, 2012).

  • Give Thanks, Win Carbonite

    by Lynnette Nolan | Nov 14, 2012

    It's hard to believe, but Thanksgiving is next week! We know you have a lot on your plate (and we aren't talking turkey) so we've launched a fun, easy-to-enter contest on Facebook to give you a reprieve from holiday stress – all you have to do is give a little thanks!

    For the next two weeks, we'll have a Thanksgiving-themed question for you. Each week, 10 lucky voters will win a free year of Carbonite for themselves and another year to give to the person they're most thankful for. Plus, one grand prize winner will receive a $250 Amazon Gift Card!

    Almost everyone expects a plump, juicy turkey in front of them on Thanksgiving. And if you've got relatives like ours, they'll be anxiously awaiting an email full of the festive photos you took and uploaded to your laptop after dessert.

    But what if something went horribly wrong?! This week, we're wondering if you'd be more thankful not frying the turkey, or not frying the laptop?

    We told you it would be easy! So while you're scouring the web for delicious side recipes or hints about the best Black Friday deals, take a minute to stop by our Facebook page, give us a like and vote for your choice.

    Be sure to check back on Monday for next week's question and a fresh chance at winning!

  • Five Tips for Small Businesses to Stay Ahead: #3

    by Lynnette Nolan | Nov 14, 2012

    Carbonite SVP of Cloud Backup Pete Lamson is sharing his top five tips for busy professionals to stay connected with their industry in honor of Global Entrepreneurship Week. You can check out previous tips here:

    Tip #1: Check out a webinar

    Tip #2: Attend an industry event

    Tip #3: Connect with your community

    Getting involved with an organization like your local chamber of commerce or small business council can offer many benefits. Becoming an advocate for your business community will allow you to work with influential business leaders and play a role in local economic development. Community organizations often put on educational events for members, which can include panels, roundtables and networking nights.

    Use code ENTWEEK to get two free bonus months when you purchase a subscription to Carbonite Business (Offer expires November 30, 2012).

  • Five Tips for Small Businesses to Stay Ahead: #2

    by Lynnette Nolan | Nov 13, 2012

    Carbonite SVP of Cloud Backup Pete Lamson is sharing his top five tips for busy professionals to stay connected with their industry in honor of Global Entrepreneurship Week. You can check out

    Tip #1: Check out a webinar

    Tip #2: Attend an industry event

     

    If you’re looking to actually leave your office, industry events are a great place to learn from and network with others in your field. You can find listings for upcoming events in a variety of places, including professional association websites, media outlets, and event directories that let you search by keyword and location, like Eventbrite. You may find it valuable to attend both industry-specific events (for fields such as accounting, real estate, law or IT) and broader business events, such as the NY Business Expo — where Carbonite will be presenting on November 15 — or Entrepreneur Week.

    Use code ENTWEEK to get two free bonus months when you purchase a subscription to Carbonite Business (Offer expires November 30, 2012).

  • Five Tips for Small Businesses to Stay Ahead: #1

    by Lynnette Nolan | Nov 12, 2012

    As SVP of Cloud Backup at Carbonite, I spend a lot of time speaking to small businesses about the challenges they are facing. The one that I hear over and over again is that there’s just not enough time to get everything done. While I can help ensure small businesses are able to back up their data without having to take any time away from their work, nothing can add hours to the day (though I’m sure it’s being worked on in some lab right now!)

    When you’re running your own business, it can seem like you don’t have time to catch your breath, much less take the time for professional development. But one of the responsibilities of leading a business is keeping up to date with the newest trends and developments in your industry. In honor of Global Entrepreneurship Week, I’ve compiled five tips that will help busy leaders stay connected to their industry. I’ll share one each day this week:

    Tip #1: Check out a webinar

    Webinars are a great way to learn about best practices, new solutions and trends without ever having to leave your desk. No matter your interest, there’s probably a webinar for you. Look for free live webinars that allow participants to ask the panelists questions after the information is presented. Carbonite has an ongoing educational webinar series that covers such topics as disaster preparedness, backing up in a HIPAA-compliant office and end-of-year planning.

    These tips are just a few ways you can stay connected to other professionals in your field. If you’re interested in how technology can help your small business, start a free 30-day trial, visit www.carbonite.com, call the Carbonite business team at 1-855-CARB-BIZ or email business@carbonite.com for a no-cost consultation on backing up your business. Use code ENTWEEK to get two free bonus months when you purchase a subscription to Carbonite Business (Offer expire November 30, 2012).