Committed to supporting HIPAA compliance

We've implemented administrative, physical and technical safeguards to protect the confidentiality, integrity and availability of your data. Contact us today to receive a copy of our Business Associate agreement.
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Massachusetts data security compliance 

All practices, regardless of location, get the benefit of Carbonite's compliance with the Massachusetts Data Security Regulation (201 CMR 17), widely considered the most stringent data protection statute in the nation.

Automatic & continual backup

Worried you won't have time to back up important files when things get busy? We automate the whole process so you have one less thing to worry about. This means backup happens even when your office is closed. So relax and enjoy your time away. With Pro plans, you can even access your files from a secure online location.

A data retention policy should your computer hit a glitch

Consider this your safety net…

  • If you accidentally remove a file from your computer, it will remain on our servers for 30 days, giving you the opportunity to restore it quickly and easily.
  • If a file is corrupt, you can revert back to an older version. We save up to 90 days' worth of previous versions.
  • And, if you're using a Server plan, you can customize your retention rate to keep your data as long as you need.

Easy to set up, easy to use, even without an IT degree

With Carbonite, there's no hardware to install or maintain, no wires to connect, no tapes to deal with. Simply install the software – or let us install it for you – and we'll take care of the rest. And, once you're up and running, our intuitive, online dashboard shows you at a glance which computers you're backing up and which need your attention.

"Support for HIPAA compliance was an important factor in our need for a cloud backup system. Carbonite's end-to-end encryption layer is an essential feature for our practice."

Adam Stroud, Sleep & Wellness Medical Associates

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"We don’t have the profit margins that other health care providers have. When I was looking for a backup solution, I needed something that was secure and cost-effective."

Ken Johnson, Rose City Urgent Care and Family Practice

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Performance Overview

Server Backup

  • Hybrid backup protects data locally and in the cloud
  • Default 128-bit encryption w/256-bit private key option and Secure Sockets Layer (SSL) transport security
  • Customizable backup minimizes bandwidth consumption during business hours
  • Support for HIPAA, FERPA and GLBA compliance

Workstation Backup

  • Automatic and continuous backups
  • 128-bit Blowfish encryption w/256-bit private key option
  • Sync & Share to work, sync and collaborate remotely 

Database Backup

  • SQL
  • MySQL
  • Oracle


Carbonite will enter into a Business Associate Agreement (BAA) in order to provide contractual assurances that we will help safeguard PHI. Carbonite's BAA is based on the federal government's standard, so you can rest easy knowing your backed up data is secure and meets business associate compliance requirements.

For more information on using Carbonite to support your HIPAA compliance and to request a copy of Carbonite's BAA, please call 1-855-227-2249 or send an email to

Try our Business Products Free for 30 Days

Sample both Carbonite Pro and Carbonite Server Backup. Install on your computers, servers or both.

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Free trial includes:

Backup for an UNLIMITED number of computers:

  • Automatic & continuous cloud backup
  • File access for all of your employees, regardless of location

Backup for an UNLIMITED number of servers:

  • Comprehensive hot backup for databases and live applications
  • Local, cloud, or hybrid (local and cloud) backup options
  • Granular backup of files, system state, databases, live applications and Hyper-V
  • Image backup and Bare Metal Restore of system, files, applications and OS
  • Backup: SQL, Exchange, SharePoint, MySQL, Oracle, Hyper-V, Windows System State, Windows NTFS & ReFs files and folders.

World-class customer support:

  • Easy setup, including our free Valet Install service
  • U.S.-based tech support available by phone, email and chat, 7 days a week.

System Requirements:

  • Windows XP, Vista, 7, 8 or 10
  • Intel-based Macs with OS X 10.7 or newer
  • Windows Server 2003, 2008, 2011, or 2012

Valet Install Service:
Call 1-855-227-2249 for our free Valet Install service.