Batchelor writes software for firms that serve the international accounting industry, and since he works from home, his computer contains important business and personal files. When he started his first business in 1998, he frequently backed up his data, but he slowly decreased the regularity of his backups over the years.
In 2005, Batchelor experienced his first data loss, as the result of hardware failure. He was able to restore his system to about 80 percent of what was previously there, but it took him two long weeks to piece everything together.
Then in 2010, a careless kick of an outlet plug caused his computer's hard drive to fail completely. Though he had been using DVDs to back up, they were out of date, and Batchelor lost financial records, irreplaceable photos and scanned documents that had been since shredded. When