Matson is the sole proprietor of The Bottom Line Accounting Service, a Montana-based firm that handles financial records for over 80 clients. During a business trip last September, Matson's laptop began failing; when she brought it in to her IT consultant, she found out that the backup program she'd been using hadn't been working. The last time the application had saved data was months before, meaning that she could have lost a significant amount of work.
Fortunately, she was able to retrieve the data and put it on an external drive, and the first thing she did after that was find a better backup solution. "I thought, that's it," she recalls. "I wasn't about to trust my data to some software that tells me it's backing up when it might not be."
In looking for a strong backup system, Matson wanted a solution that did what it promised. Since she works alone and has such a large client load, she didn't have time to employ a complicated backup system, and she didn't want to pay her IT consultant to come in on a regular basis.
"At a past employer, I'd make backups and bring them home in case something happened to the office," she says. "But that didn't seem like a good solution either. What if there was a fire in my house? What if I lost them on the way home?"