Get your files back – and get back to business, fast. With Carbonite you can restore all of your backed up files with ease, no matter what happens.
Find a lost or accidentally deleted file
If you accidentally delete a file or folder, it will remain on our servers for 30 days. During this time, you can recover the lost file right from your desktop using the Carbonite application. It’s as easy as finding the file in the list of backed up files and clicking "Restore."
Restore all your files to your new or fixed computer
If your computer crashes, is stolen, or just dies, simply log in to Carbonite.com from your new computer and click "Restore". You’ll be taken step by step through the process of putting your files back where they belong.
Access one or all of your files, remotely
If you’re away from your computer but need to get one of your files, log in to your account at Carbonite.com from any computer connected to the Internet – or use one of our free Carbonite Mobile apps for the iPhone®, iPad®, or Android™ devices. You’ll see your files arranged exactly as they are on your computer. Locate the file you need and open it, or attach it to an email and pass it along.
No Internet Access? Take advantage of our optional Courier Recovery service.
If disaster strikes and you lose Internet connectivity, we'll ship you a copy of your backup – and then walk you through the process of recovering your files.*
*Certain conditions apply. See knowledge base for more details.
Please note: Courier Recovery is not available for customers outside of the U.S. or for customers subject to certain federal regulations. Additional charges apply.