HIPAA and
Private Encryption Key Management
Need to follow certain federal guidelines for data privacy and security? With private encryption key management, Carbonite can help your business with compliance requirements.
HIPAA
Through private encryption key management, Carbonite helps medical and dental offices with their compliance requirements. Private encryption key management allows account admins to back up any computers, NAS devices or servers containing protected health data in such a way that no one, not even the Carbonite technical support staff, has access to the data. If you choose this option, your backed up files cannot be decrypted without your unique encryption key. To learn more, please download our HIPAA fact sheet or contact our small business team at 855-CARB-BIZ (1-855-227-2249) or BusinessTeam@carbonite.com.
Private Encryption Key Management
During installation, Carbonite Business account admins can select private encryption key management, allowing them to manage the sole copy of the encryption key for each Windows computer, NAS device and server. With private encryption key management, no one, not even the Carbonite technical support staff, can recover files without your unique encryption key. And since your private encryption key is never sent to Carbonite, there will be no way to recover the key should it be lost or misplaced. For more information on private encryption key management, please contact our small business team at 855-CARB-BIZ (1-855-227-2249) or BusinessTeam@carbonite.com.
Please note: If you choose to manage your own encryption key, you will be unable to use features such as Anytime, Anywhere Access and Courier Recovery.