First Class Service Carbonite is designed to be simple and hassle-free, but if you ever have questions, or need support, we’re here to help. Our U.S.-based support reps are available via phone, email and chat to all our customers – even if you’re in a free trial.
Need help now? Phone Call us at 1-877-BACK IT UP (222-5488) International callers use +1 617 587 1100 Available: 7 days a week, 8:30 a.m. to 9:00 p.m. Eastern Time (excluding U.S. holidays) Email Available: 7 days a week, 8:30 a.m. to 9:00 p.m. Eastern Time (excluding U.S. holidays) Live Chat Available: 7 days a week, 8:30 a.m. to 9:00 p.m. Eastern Time (excluding U.S. holidays)