By Features

Feature Carbonite Dropbox
Backup space per subscription Unlimited space per subscribed computer. Pay per GB, with increasing prices for 100, 200 and 500 GB.
Ease of backup
Continual, automatic backup means you never have to remember to back up again. Manually select files to put into Dropbox folder.
Backup status marker Green dots next to file names signify backed up status. Manually open Dropbox folder to verify backup status.
Recovery process Restore all your files to an existing or new computer in a few easy steps with our restore manager. Manually choose the files you want to download from Dropbox folder.
External Hard Drive backup Available with our Personal Plus and Personal Prime plans. Unavailable; requires manually copying files from external hard drive to Dropbox folder and vice-versa.
Mirror Image Backup
Back up your entire hard drive, including operating systems, programs, files and folders, to an external hard drive. Cannot back up operating systems or programs.
Customer Support U.S.-based customer support available everyday via phone or email, included free with subscription.
No phone support available. Must submit a help request for official customer support response.

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  • 15 days of unlimited backup space for one computer
  • Automatic & continuous protection for your photos, documents & more
  • Restore & access files backed up during your trial from any location
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Give your files a good home.

  • Unlimited backup space for one computer
  • Automatic & continuous protection for your photos, documents & more – including music
  • Easily access & restore all your backed up files - anytime, anywhere
  • Options to back up your external hard drive, entire operating system & more
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