It’s a fact: computers crash, laptops get stolen and files get accidently deleted. But with Carbonite as your backup plan – and with the "Restore" button at your disposal – there’s always a light at the end of the tunnel.

From one file

Lost or (whoops!) accidently deleted a file? No problem. Your files remain on our servers for 30 days. During this time, you can recover the lost file right from your PC through your account dashboard.

To everything

If your computer crashes, is stolen, or just dies, you can log into your account from your new computer, click "Restore" and follow the step-by-step recovery process that will have your files back to you in no time.

Or even just a piece

With the versioning feature (available to Windows users), you can make changes to your files worry-free. Carbonite can save up to three months worth of previous versions of your files, so that you’re able to roll back if need be.

THANK YOU! It's been awesome seeing all the files magically come back to my new computer.
– Susanna Metzger

Added feature: Courier Recovery Service

If you work in a home office, you can’t afford any downtime – especially if you’ve lost Internet connection due to a disaster. That’s why Personal Prime users have the option to have a copy of their backup shipped to their door. (Certain conditions apply – see knowledge base for details.)

Where you go, we go

Access your files anytime, anywhere.

Pull up photos from “back in the day” at your college reunion. Play all your songs from the cloud on your next road trip. Review a contract over coffee, after leaving your laptop at home. With your files at your fingertips, you can do all this and so much more.

From any mobile device, tablet or computer, you can retrieve files in just a few clicks.

Want more information about Personal Plans?

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No credit card required.

  • 15 days of unlimited backup space for one computer
  • Automatic & continuous protection for your photos, documents & more
  • Restore & access files backed up during your trial from any location
Start Your Free Trial


Give your files a good home.

  • Unlimited backup space for one computer
  • Automatic & continuous protection for your photos, documents & more – including music
  • Easily access & restore all your backed up files - anytime, anywhere
  • Options to back up your external hard drive, entire operating system & more
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