Whether you need to get up and running with server backup, or back up and running post-disaster, our world-class customer support team is at your disposal.

Here from the start

With our free Valet Install service, we’ll install Carbonite on your servers using a remote assist program, with you on the phone. Even if you're just signing up for a free trial, we’ll make sure you're confident that your backup is running smoothly. Schedule your free Valet Install today by calling 1-855-227-2249 or email us at businessteam@carbonite.com

Give us a ring:

1-877-BACK IT UP (1-877-222-5488)

Contact us online:

Visit the Contact Us page on the support Portal.

We're here every day 8:30 a.m.- 9 p.m. Eastern Time, except U.S. holidays.

It is always a pleasure to deal with your representatives, and they never rush off the line until they have thoroughly taken care of my concern.
– Cecelia Harkness

Meet our Business Specialists

Jerry Moeng Business Sales Representative

Hometown: Berwick, Maine

At Carbonite since: November, 2011

Memorable moment: Recovering lost data for a customer who is visually impaired and later receiving a thank-you letter in the mail.

Did you know: Though I was born an American citizen, my first language is Cambodian.

We want to hear from you. Call our sales team at 855-227-2249

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Don't take our word for it.
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  • 30 days of unlimited backup for your entire office
  • Secure protection for your financial data, healthcare records and more
  • Restore and access files backed up during your trial from any location
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Take backup off your to-do list.

  • Protect all your databases and live applications for one low rate
  • Secure protection for SQL, Exchange, Oracle and more
  • High-speed uploads and rapid restore
  • Choose to back up just your servers or your entire office (computers & servers)
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