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Carbonite™ Cloud-to-Cloud Backup

Protect your business-critical data

Automated and secure, Carbonite Cloud-to-Cloud Backup helps you recover SaaS applications quickly, reducing the impact of data loss. Back up and restore your Microsoft 365, Google, Salesforce, Box and Dropbox environments. The result? Keep your critical data safe, while making your business more cyber resilient.

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A woman leans against a mirror in a hallway, looking at a laptop which uses Carbonite Cloud-to-Cloud Backup.

Why Carbonite Cloud-to-Cloud Backup?

Carbonite Cloud-to-Cloud Backup gives your business comprehensive backup and recovery of SaaS applications. You get central management, granular restore, rapid recovery and flexible retention options.

Scalable protection, with unlimited storage and unlimited retention

Ability to browse daily snapshots, run searches and recover from any point in time


Automated daily backup of Microsoft 365, Google Workspace, Salesforce, Box and Dropbox

Data centers in Canada, United States, France, Germany, Ireland, United Kingdom, Australia and Japan

Protection from ransomware, malware, data loss and data breach

Recovery from any point-in-time or hierarchy (e.g., mailbox, site, folder or document)

Full redundancy (S3 to Glacier)

Secure and encrypted backup for CCPA, FINRA, HIPAA, GoBD and GDPR compliance

Reliable customer support

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How it works

Comprehensive & easy-to-use backup

Once you define workloads, data will automatically back up. Select data or use auto-detection to back up all new users or sites.

Global storage

Gain access to global data centers of your choice or back up to your own S3-compatible storage.

Self-service recovery

Retrieve data anytime, anywhere with self-service recovery, including granular restore with advanced search, point-in-time restore and cross-user restore with unlimited retention.

Standard data formats

Easily export data at any time with industry standard EML, VCF and ICS formats or Outlook compatible PST format.

Backup and recovery for your SaaS solutions


All organizational data (standard and custom objects, attachments, layouts, emails and more)

Metadata (workflows, reports, apex triggers and classes, processes, object schemas, tabs and more)

Chatter feeds



Box folders, team folders and files


Google Workspace

Drive, email, shared drives, calendar, contacts and tasks


Microsoft 365

Exchange Online (Mail, Calendar, Contacts and Tasks)

SharePoint Online (Sites, Documents and Libraries)

OneDrive (Personal Sites, Documents and Libraries)

Microsoft Teams (Conversations, Calendar, Sites, Apps, Channels and Metadata)



Dropbox folders, team folders and files


Cloud-to-Cloud Backup FAQs

What is cloud to cloud backup?

Cloud to cloud backup is data protection for SaaS applications such as Microsoft 365, Google Workspace, Salesforce, etc. With increasing malware, including ransomware attacks and data breaches, it is critical to protect SaaS data. Cloud to cloud backup enables businesses to back up their select user data and restore data anytime, anywhere.

What is the difference between cloud backup and cloud storage?

Cloud storage allows you to keep some of your files outside of your primary devices. Cloud storage services like Dropbox or Box are good for storing files, photos and videos to one centralized location – the cloud. You can access your files from any device and easily share files; it also allows easy syncing. But cloud storage isn’t the same thing as backup. Cloud backup – also known as online backup – is specifically designed for making copies of your files. It ensures continuous backup and offers an easy way to restore your files in the event of loss or deletion. For example, if you lose your files, photos or videos stored in the cloud, you have cloud backup to restore those files.

Do cloud applications and storage need to be backed up?

Yes, cloud applications and cloud storage need to have data protection. Often businesses using SaaS applications believe their data is safe because it's in the cloud. However, SaaS vendors do not backup your data, leaving your business vulnerable. Just like when data was stored on-premise, your data is your responsibility to protect and that includes having backup and recovery capabilities.

Why do businesses need cloud backup?

Businesses are responsible for backing up their SaaS application data as SaaS vendors employ a Shared Responsibility Model. In the cloud, you are still susceptible to human error, outages and cyber threats. Moreover, even though SaaS vendors have a high availability rate for their services, they are not liable for any disruption or data loss you may suffer as a result. Tucked in the terms of services are warnings that users are “jointly responsible” for their data. If you do not back it up using a third-party service, it may be deleted after a certain time. That is one of the many reasons why SaaS vendors recommend using a third-party service to back up your business-critical data.

Need automated, secure SaaS backup and recovery?

Protect your company’s valuable cloud applications and data, and improve recovery times.