Carbonite customer support and technical assistance

Carbonite EVault Customers

Customer support is available 24 hours a day, 7 days a week.

support@evault.com


To access the Knowledge Base, sign in here.

To access the Customer Service Portal, sign in here.

For Remote Support, sign in here.


North America
1-866-855-9555

Europe
+44 (0)800-014-8966

Australia
1-800-751-697

Singapore
1-800-852-3977


Other Resources

Shipping Products Chart Support Policy

Carbonite DoubleTake Customers

Customer support is available 24 hours a day, 7 days a week.

support@doubletake.com


To access the Knowledge Base, sign in here.

For Remote Support, sign in here.

For educational courses, see the course catalog.

For technical discussions on Carbonite Availability Powered by DoubleTake and Carbonite Move Powered by DoubleTakevisit the User Group.


North America
1-800-775-8674
1-317-598-2066

Europe
+44 (0)333 1234 900
+33 (0)1 47 77 15 06
+49 (89) 2154 740 -70

UAE
8000 4449725

Asia Pacific (English)
1-317-598-2066

Australia
1-800-075-943

India
000-800-919-0270