Carbonite customer support
and technical assistance

Carbonite Server (including EVault)

Customer support is available 24 hours a day, 7 days a week.

support@evault.com


Knowledge Base

Customer Service Portal

Remote Support


North America
1-866-855-9555

Europe
+44 (0)800-014-8966

Australia
1-800-751-697

Singapore
1-800-852-3977


Other Resources

Shipping Products Chart Support Policy


Carbonite Endpoint

Customer support is available 9am - 9pm ET Monday-Friday.

endpointsupport@carbonite.com


Knowledge Base

Customer Service Portal

Remote Support


North America
1-866-855-9555

Europe
+44 (0)800-014-8966

Australia
1-800-751-697

Singapore
1-800-852-3977


Other Resources

Shipping Products Chart


Carbonite DoubleTake

Customer support is available 24 hours a day, 7 days a week.

support@doubletake.com


Knowledge Base

Remote Support

For educational courses, see the course catalog.

For technical discussions on Carbonite Availability and Carbonite Migrate (formerly Carbonite Move Powered by DoubleTake)visit the User Group.


North America
1-800-775-8674
1-317-598-2066

Europe
+44 (0)333 1234 900
+33 (0)1 47 77 15 06
+49 (89) 2154 740 -70

UAE
8000 4449725

Asia Pacific (English)
1-317-598-2066

Australia
1-800-075-943

India
000-800-919-0270


Other Resources

Availability-Migrate Shipping Products Chart

Recover Shipping Products Chart