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As a leading provider of cloud and hybrid data protection for organizations of all sizes, Carbonite – along with our Partners – helps over 1.5 million customers around the world keep data safe from hardware failures, natural disasters and cyber threats like ransomware and malicious hackers.

Our Partner Program reflects our commitment to building successful long-term relationships between us, our Partners and the customers they serve.

Total Partner Focus

A Partner Program designed specifically with your needs in mind

Profitability and growth

Partners receive attractive incentives that continue during the lifetime of their customer relationships. Programs include up-front deal registration, sales incentive programs, and incumbent renewal, rebate and marketing programs.

Complete support to help sell and manage

Partners receive sales, pre-sales engineering and marketing support from our experts who are focused on their success. Our Partner Portal helps manage customer accounts while our support teams help Partners to sell, deploy and support any Carbonite data protection solution.

Comprehensive data protection

With an extensive product line, Carbonite provides the best data protection options in the market to meet the specific needs of customers – including price, reliability and speed. Our subscription plans are scalable and flexible, so they can grow and change with the demands and lifecycle of clients.

Strong brand recognition

Carbonite is one of the most recognized names in data protection. Our ChannelPro Gold Medal award-winning products are known for their reliability and ease of use. We’re committed to earning your trust and loyalty – and rewarding you for a job well done. The more engaged you are, the more successful we are together.

Partner types

The program framework allows Partners to engage with Carbonite in multiple ways:


Partners can easily engage with Carbonite at the Authorized level and receive product discounts. If an Authorized Partner achieves a specialization in a product family, they will also be eligible to receive rich deal registration margins specific to the product family. Achieving a specialization consists of a minimum number of sales and technical personnel completing online training. When a Partner meets their revenue targets and all program requirements, they will have access to more benefits such as rebates, prioritized MDF and Carbonite generated leads.

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Managed service providers

MSPs will have access to a sales team, on-boarding support and tools, advisory services and self-paced sales and technical training. By maintaining annual commitments defined in the program, Premier MSPs will receive access to Tier 2 customer support, quarterly business reviews and an aggressive royalty pricing structure.

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Alliance Partners can leverage Carbonite to deliver a joint solution to their customers and/or communities, creating a unique value for their markets. Alliance Partners receive access to account resources, development tools, a portal and joint marketing resources.

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Global system integrators

We’ve designed a unique program that leverages GSI expertise with the product capabilities of Carbonite.

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Referral Partners enjoy generous rewards for referring Carbonite solutions to their customers and colleagues. Every qualifying referral earns a commission with no financial investment. Other benefits include online sales training and special offers, short sales cycles and quarterly payments.

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Partner Benefits

 MSP PartnerReseller PartnerReferral Partner
Portal access      
Channel team      
Recurring revenue      
Discounts / commissions      
Marketing support      
Deal registration      

Praise for our Partner Program

CRN Arc Award

CRN 5-Star Partner Program
Best channel program for solution providers

Gold winner 2016 ChannelPro-SMB
Readers' Choice Awards

2016 ABA Gold Winner

Carbonite Customer Care Team awarded Gold Stevie for Customer Service Department of the year in 2016 American Business Awards

Questions about becoming a Carbonite Partner?