Carbonite Safe Pricing Adjustment

Effective June 27th, 2023, Carbonite^TM is updating the pricing of our Carbonite Safe unlimited cloud backup plans so we may continue investing in the products that are backing up your important files and providing protection against security threats like ransomware.

Why are you adjusting your prices?

The price increase is $1 per month for our Carbonite Safe Basic, Plus and Prime plans. This will allow us to make additional investments in the award-winning Carbonite Safe unlimited backup product line. These investments include security and usability enhancements, as well as continued investments in our award-winning customer support. 

New Carbonite Pricing:

The pricing is applicable to all new and renewing subscriptions:

* Pricing based on 1 year subscription

Are there any changes to the Partner discount structure?

No, Partners will continue to receive their current discounts.

Beyond the changes above, are there any updates to plan names or packaging?

No, beyond the pricing updates listed above there will be no updates to plan names or packaging as part of the update. All plans will still include free access to email, chat and phone support.

Are there any changes to multi-year subscriptions?

Carbonite will continue to offer a 5% discount on 2-year subscriptions, a 10% discount on 3 year subscriptions, and a 15% discount on 5 year subscriptions.