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Welcome to Carbonite Safe!

Let's get those files backed up.

Don’t forget to try Webroot SecureAnywhere AntiVirus included in our Plus and Prime plans. Explore My Account

Oops!  There was an error downloading the Carbonite Safe software.

Please reload the page and try again. If the problem persists, try a different browser or contact customer support for assistance.

You're currently visiting us from an unsupported operating system or your mobile device.

Please log in from your desktop computer later to complete the installation. You will also receive an email with instructions very soon. Carbonite Safe™ Computer Backup can only be downloaded on: Windows 7 — 10 and OS X Yosemite (10.10) — macOS Big Sur (11). Thanks again for registering for our Free Trial!

Follow these steps to install Carbonite Safe.

1. Download the Installer File

Press 'OK' to download the installer file.

2. Run the Installer

Check the upper-right corner of your window. Click on the download arrow and select Carbonite-Personal-client.app.

3. Allow Access

Click 'Open' to allow Carbonite® to access your computer.

4. Install

Review our Terms of Service and click 'Continue'. Follow the installer instructions to begin backing up your files.

Follow these steps to install Carbonite Safe.

1. Locate the Installer File

Check the lower left corner of your browser window. Double click the file to open the installer.

2. Allow Access

Click 'Yes' to access your computer.

3. Install

Review our Terms of Service and click 'I Agree'. Follow the installer instructions to begin backing up your files.

Follow these steps to install Carbonite Safe.

1. Install

Install Carbonite Safe™ on your computer by clicking on the downloaded file and following the instructions.

2. Back up

Once Carbonite Safe is installed, it will begin backing up your selected files automatically.

If your download did not start automatically, click the Download button

Download

Need help?

Our friendly, award-winning Customer Support team is standing by to assist you. Support is open M-F 9:00AM to 7:30PM EST. Or, call 877-334-7619 to speak directly to an agent.

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