Update your Windows version of Carbonite
Note: You need to be on the computer you want to protect with Carbonite when you download this installer.
Are you using Windows XP, Vista or Server 2003?
Download the previous version of Carbonite
Follow these three easy steps:
- Download the installer
Click the Download Now button above to download the Carbonite® installer to your computer. - Start the installation
Install Carbonite on your computer by clicking on the downloaded file. - Finish the installation
Follow the on-screen instructions.
Are you getting an error when you try to install the update?
'An upgrade is not possible' error.
If you encounter any error such as the one below, follow these instructions on our support site.