carbonite logo

Commonly searched topics:

backupcloud backupaccount sign in

Update your Windows version of Carbonite

Note: You need to be on the computer you want to protect with Carbonite when you download this installer.

Are you using Windows XP, Vista or Server 2003? 
Download the previous version of Carbonite

Download Now
A person’s hand is pointing to data on the screen of a laptop, backed up with Carbonite.

Follow these three easy steps:

  1. Download the installer
    Click the Download Now button above to download the Carbonite® installer to your computer.
  2. Start the installation
    Install Carbonite on your computer by clicking on the downloaded file.
  3. Finish the installation
    Follow the on-screen instructions.



Are you getting an error when you try to install the update?

Upgrading isn’t possible because Carbonite isn’t installed. Click ok to continue and log into to install.

'An upgrade is not possible' error.

If you encounter any error such as the one below, follow these instructions on our support site.