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Update your Carbonite software to the latest version

Note: You need to be on the computer you want to protect with Carbonite when you download this installer.

Download Now
A person’s hand is pointing to data on the screen of a laptop, backed up with Carbonite.

Follow these three easy steps:

  1. Download the installer
    Click the Download Now button above to download the Carbonite® installer to your computer.
  2. Start the installation
    Install Carbonite on your computer by clicking on the downloaded file.
  3. Finish the installation
    Follow the on-screen instructions.

 

 

Are you getting an error when you try to install the update?

Warning that your security preferences don’t allow Carbonite to install because developer is unidentified.

'Installer cannot be opened' error.

If you receive the error message below, follow the instructions in this support article.

Carbonite didn’t install because of an error. Log into your account to try again or visit carbonite.com for help.

'Carbonite install failed' error.

If you receive the error message below, follow these instructions on our support site.