About Carbonite
What is Carbonite?
Carbonite began in 2005 as the answer to the question: "Why can't there be an easy and affordable way to back up files online?" Founded as a company serving primarily homes and small business users, Carbonite now protects data for more than 1.5 million customers and organizations.
In early 2016, Carbonite acquired EVault, formerly a division of Seagate Technology. This addition expanded Carbonite's data protection portfolio to include hybrid backup and disaster recovery services for larger businesses.
One year later, Carbonite expanded into enterprise-grade solutions with the acquisition of Double-Take Software, adding its assortment of high availability and data migration services, and cementing Carbonite's place as a one-stop shop for data protection needs of every kind.
Who is Carbonite?
Carbonite is built on four pillars—power, simplicity, value and security. This approach has served us well, since our startup stage to our current status as a leader in cloud-based data protection for businesses.
We offer robust technology solutions for complicated problems, but we make sure our offerings are easy to use for individuals, small businesses and enterprises alike.
We provide more for the money, including award-winning, world-class customer support.
Carbonite data protection solutions deliver strategic value to businesses of all sizes, and our award-winning customer support sets us apart from our competitors.
Fast facts
Carbonite charitable fund
The Carbonite Charitable Fund, in partnership with The Boston Foundation, aims to close the technology skills gap in communities where Carbonite operates globally. Carbonite is proud to pledge its support to technology education initiatives that help students develop and hone the skills they need to participate and thrive in the digital economy.
Awards
2017 Gold Stevie Award for Contact Center of the Year
Carbonite Customer Care Leader awarded Gold Stevie for 2017 Customer Service Leader of the Year
2015 and 2016 PC Mag Business Choice Award in Cloud Computing Services
Carbonite Customer Care Team awarded Gold Stevie for Customer Service Department of the Year in 2016 American Business Awards
Carbonite Customer Care Team awarded a Silver Stevie in 2016 for Customer Service Team of the Year American Business Awards
Gold winner in 2014 and 2015 ChannelPro-SMB Readers’ Choice Awards
Carbonite channel leaders recognized as CRN Channel Chiefs in 2013, 2014 and 2015
Best Places To Work in Maine - Customer Care Center, 2015